Job Purpose & Scope Responsible for overseeing the Human Resources Business Partner (HRBP) and Employee Relations team to ensure HR initiatives and operations align with business strategies, promote a culture of excellence, enhance the employee experience, and provide exceptional internal customer support. In this strategic, hands-on role, you will work collaboratively with executive/senior leadership, business unit leadership, and other HR leadership/teams to plan and execute various HR strategies. You will directly manage key HR teams/functions as needed and based on evolving organization/business needs. Essential Job Functions + Develop and maintain an understanding of the bank’s strategy, structure, and objectives to ensure alignment between HR initiatives and business goals/needs. + Proactively assist the CHRO and other HR leadership, serving as a cross-functional HR project leader and solution-oriented problem solver, in the design and execution of HR strategies and initiatives to i mprove organizational effectiveness, enhance culture and engagement, improve productivity, and drive workplace excellence. + Partner with executive/senior/business line leaders regarding a variety of both strategic and day-to-day human resources-related matters, identifying opportunities and solutions to achieve business goals and objectives. + Provide strategic, data-driven, and solution-oriented direction on various HR business matters including workforce planning, organizational development, and talent attraction, engagement, and retention initiatives. + Lead the human resources business partner and employee relations team, and other HR functions as needed, providing effective mentorship, guidance, and support in a collaborative, team-oriented work environment; ensure the team delivers strategic value and effective and proactive support across the organization. + Oversee internal investigations of HR-related complaints, allegations, and charges, collaborating with general counsel and other appropriate parties; serve as a key liaison between employees and managers as needed, addressing employee relations matters with a focus on conflict resolution, risk mitigation, and legal compliance to promote a culture of workplace excellence. + Provide coaching and guidance to ensure HR policies and practices comply with relevant labor laws and best practice solutions for various staffing and employment decisions. + Collaborate with other HR teams, senior/executive leadership, and general counsel to create, revise, and implement policies for the Bank. + Oversee the administration of the Bank’s immigration program. + In consultation with general counsel, direct the administration of the Bank’s obligations for labor law postings and implementation of amended and/or new regulations. + Direct the record-keeping requirements mandated by federal, state, and local regulations/laws including the collection and preservation of physical and digital employee files and records in accordance with the Bank’s record retention policies. + Participate in the planning, design, and implementation of compensation, benefits, and leave administration programs, policies, and practices. + Produce accurate, thorough, and timely work, while meeting commitments and following policies and procedures. + Travel on company business, as needed. + Regularly exercise discretion and judgment in the performance of essential job functions. + Maintain good punctuality and attendance to work. + Follow Bank policy, procedures, and guidelines. Knowledge, Skills & Abilities + Comprehensive knowledge of various human resources disciplines (e.g., workforce planning, employee relations, performance management, compensation, benefits, learning and development) + Knowledge of federal, state, and local employment laws, HR best practices, and compliance requirements + Ability to establish and maintain effective working relationships with all levels of the organization, including executive/senior leadership + Ability to demonstrate effective interpersonal, verbal/written communication skills, and presentation skills, engaging and influencing all levels of the organization + Ability to demonstrate effective leadership and management skills, including developing team members and directing resources for task/project completion + Ability to handle sensitive issues with discretion and sound judgment, establishing trust and maintaining confidentiality and professionalism at all times + Ability to demonstrate strong business acumen in planning and execution of HR initiatives + Ability to design and deliver effective solutions in partnership with leadership + Ability to demonstrate initiative and effective critical thinking, analytical, and problem-solving skills, including the ability to interpret complex HR data and make solution-oriented recommendations + Skill in project planning, organizing multiple priorities for self and others, and maintaining attention to detail in a fast-paced, dynamic environment + Skill in using computer and Microsoft Office products, including Word, Excel, PowerPoint, and Outlook. Basic Qualifications + Bachelor’s degree in human resources, business, or related field, or commensurate work experience, required; master’s degree preferred + 10+ years of progressive corporate HR generalist work experience (i.e., talent management/development, organization design, performance management, compensation/benefits planning, employee relations, succession planning) required + 5+ years’ experience leading and managing the work of others required + SHRM-CP/HRCI certification preferred Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. #DNP EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.