**Description** **Calling All Change Agents!** Are you a visionary leader with a passion for driving transformative improvements in healthcare? Do you thrive on leading major change initiatives and fostering a culture of continuous improvement? If so, we have the perfect opportunity for you! **The Role:** Under the direction of the Executive Director, Operations, the Director of Performance Improvement will develop and lead a team of experts dedicated to guiding our ministry through major change initiatives. With regional accountability for the California Ministries, this role is integral in coaching executives, engaging physicians, and facilitating staff to ensure the long-term success of our Population Health Management strategy. As the Director, you will assess, recommend, and lead improvement activities across departments and our region, using Lean tools to transform care delivery. This role demands a leader who is comfortable challenging the status quo and has a deep expertise in Lean improvement methodologies and organizational transformation. The Director is accountable for outcomes that align with the Triple Aim. **What You'll Do:** + **Strategic Assessor:** Conduct comprehensive departmental and regional assessments, offer strategic recommendations, and guide improvement opportunities that align with the Triple Aim of reducing costs, enhancing quality, and improving the patient experience. + **Lean Process Champion:** Coach Operational Improvement Specialists on Lean process improvement. Build a team capable of leading large-scale change initiatives that integrate seamlessly with our strategic plan. Prioritize, assign, and oversee projects, events, and initiatives to accelerate region-wide transformation. + **Executive Partner:** Support and guide senior leadership through major change initiatives. Collaborate with leadership when progress stalls or significant needs go unmet. Utilize Lean principles and concepts to achieve defined goals and expectations. Engage leaders at the onset of change initiatives, ensure commitment through a written compact, and report monthly results to Operations. + **Physician Collaborator:** Engage physicians in the development and advancement of our Population Health initiatives and continuous improvement efforts. + **Outcome Reporter:** Develop and report outcomes for every initiative. Create detailed narratives and report monthly outcomes to the VP of Population Health. Connect initiatives to Population Health and other strategic goals. Prioritize projects, expand successful tests of change, and make recommendations for adjustments when pilots do not produce desired results. + **Cross-Functional Contributor:** Serve on task forces, committees, and workgroups as requested. Collaborate with Operations, Information Systems, Finance, Quality, Decision Support, and other departments. + **Leadership Educator:** Provide the senior leadership team with ongoing updates and education on progress and barriers to implementation and sustainment. Conduct presentations and complete reports to SJHS as requested. **What You'll Bring:** + **Educational Foundation:** Bachelor's Degree in Business Administration, Healthcare Administration, or related field or equivalent experience. A Master's Degree is preferred, and a Bachelor's Degree in progress with a high school diploma or GED is acceptable. + **Certifications:** Black Belt Certification in Lean or Six Sigma upon hire; additional quality certifications (CPHQ, ASQ, etc.) are preferred. + **Experience:** At least 5 years of experience applying Lean or Six Sigma/Quality implementation and education strategies within a consulting organization, industry, or hospital setting, demonstrating proven director-level abilities. Experience coaching and mentoring senior executives in Lean Management techniques and strategies. + **Healthcare Expertise:** Deep understanding of the healthcare industry, with specific experience in Lean or Lean/Six Sigma methodologies preferred. **Why Join Us?** + **Impactful Work:** Be a catalyst for positive change in healthcare, improving the lives of countless individuals. + **Innovative Environment:** Work in a dynamic, fast-paced industry that embraces innovation and continuous improvement. + **Collaborative Team:** Join a team of passionate professionals dedicated to making a meaningful impact. + **Professional Growth:** Enjoy autonomy and support to bring your innovative ideas to life, with opportunities for ongoing professional development. + **Vibrant Location:** Experience the rich culture and stunning natural beauty that California has to offer. **Ready to Drive Transformative Change?** If you're a visionary leader with a passion for healthcare and a knack for strategic improvement, we encourage you to apply! Join our team and help us shape a healthier future for all. **About Providence** At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. **About the Team** Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. **Requsition ID:** 332920 **Company:** Providence Jobs **Job Category:** Process Improvements **Job Function:** Quality/Process Improvements **Job Schedule:** Full time **Job Shift:** Day **Career Track:** Leadership **Department:** 7520 PROJECT MANAGEMENT OFFICE CA HERITAGE SERVICES **Address:** CA Anaheim 200 W Center St Promenade **Work Location:** St Joseph Home Health-Anaheim **Workplace Type:** Hybrid **Pay Range:** $72.72 - $117.05 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.