New York, NY, 10176, USA
2 days ago
Director, Performance Partnership Delivery
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. Are you interested in driving meaningful change within an organization? Do you enjoy leading continuous improvement initiatives at all levels of an organization? Do you enjoy partnering with a customer to achieve better business results? As a director leading the Performance Partnership (PP) Delivery Team, you will be responsible for leading a consulting team focused on optimizing customer organizational performance. This will be achieved by the implementation of cost savings projects that track directly back to the customer’s profit and loss (P&L) statement or operating report. You will lead a team responsible for the efficiency of client business processes by ensuring continuous, sustained improvement across the health system enterprise, achieved through the implementation of Danaher Business System tools and methodologies. The ideal candidate will have lab operations, project management, and/or consultancy experience in an integrated delivery network health care system environment (Laboratory); leading project implementation with the customer of large-scale hard cost saving, process improvement and change management projects. Essential duties and responsibilities + You will Lead the development and execution of “customer facing Danaher Business System” or Performance Partnership including customer consulting activities around continuous improvement leveraging “Guaranteed” financial, operational outcomes. + Strong understanding of customer’s financial and operational KPIs . + Strong in financial, operational KPIs (externally as well as internally) + Stays abreast of competition and refines offerings and content to maintain competitive advantage for value added programs in the marketplace. + Set and create an overall discovery & delivery strategy as part of a pre-sale conversation including Statement of Work documents, for specific customers. Work with PP Principal to create a roadmap for deployment of strategy through tactical planning and execution. + Set and create an overall discovery & delivery strategy as part of a pre-sale conversation including Statement of Work documents, for specific customers. Work with PP Principal to create a roadmap for deployment of strategy through tactical planning and execution. + Directs activities of Delivery Consultants and Delivery Managers within a customer engagement. Leads the overall project management of all discovery and delivery projects to ensure they are scoped correctly and ensure we can execute within the timeframe necessary. + Identify gaps in current project milestone deliverables and develop / implement innovative methods to close gaps to be able to provide desired results on time. Facilitate course corrections to hit milestones for cost savings sign-off by customer. + Work with PP Client Engagement Executive to establish a joint cadence of process governance to achieve sign off from customer partners when goals have been achieved, and projects are complete. + An occasional contributor to the sales process, including executive VIP presentations with executive clients, alongside the PP Principal, PP Discovery Team, and Beckman Coulter sales Health System Executive. Builds strong relationships with existing clients and new potential clients. + Collection of current state data points to develop proof points & marketing material to promote the success of the program. Identify product development initiatives to meet future client needs. Qualifications + Mastery of continuous improvement tools. Lean, Kaizen, PM, and Change Management + Strong financial and operational business acumen + C-suite presence and credibility + Proven ability to deliver quantifiable business results both internally and externally. Highly desirable is proven ability to lead the management and strategy of cost savings project optimization projects for large complex customers; strong business insights and ability to analyze client commercial capabilities, identify root cause and countermeasures. + Superior skills in communications, training / adult learning, consulting / influencing; teamwork across disciplines, regions, and cultures + BS or BA Degree from an accredited institution. 20+ years track record or results/experience with proven success in continuous improvement, lab operations or consulting, and 5+ years of experience in leadership. + Can consult across large complex business systems and value streams regarding improvement plans focused on cost reduction and cost avoidance Key Performance Indicators (KPIs) at the C-Suite level. + Experience with continuous improvement tools such as L ean, Kaizen, Project Management and Change Management. + Lab Operations Experience: Need to be familiar with test menu optimization strategies (i.e., running the right test at the right time), understanding Hub and Spoke models for core, regional and other laboratory system configurations, inventory management, blood management, equipment capacity and staff productivity. + Proven ability to lead the management and strategy of cost savings project optimization projects for large complex customers; strong business insights and ability to analyze client commercial capabilities, identify root cause and countermeasures. + Excellent communication and presentation skills required. + Ability to accurately assess key business metrics and situations from a “general manager’s” point of view; effective at structured problem solving and critical thinking. + Ability to implement key growth initiatives; successfully leads change, manages conflict / ambiguity. + Willingness to travel 50-70% with the potential for future international travel. At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The base salary range for this role is $215,000-$230,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. #LI-ND19 #bestteamwins Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 (including applicable boosters) as a condition of employment, subject to reasonable accommodation and applicable law. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
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