Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management

Director, Product Management – Corporate Solutions
Overview:
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Join us in unlocking infinite opportunity in Mastercard’s Commercial Solutions organization!

In Corporate Solutions, we empower our customer’s businesses to succeed through innovative, trusted payment solutions that deliver a seamless digital-first experience around the world. We are disrupting the industry by developing world-class travel and B2B solutions for our corporate clients around the globe.


The Mastercard Commercial Card Platform, Smart Data, enables issuers and end corporate clients to manage their commercial card programs. It is the single-entry point to features and functions such as virtual payments, data integrations, account management, transaction reconciliation and reporting. The Commercial Platform team is responsible for delivering a best-in-class platform that meets the needs of commercial clients across the globe and delivers on our broader business objectives.

Role
The role is a Director – Product management reporting into the Vice President of Product Management.



Responsibilities
•\tLead a team of product managers across different geographies
•\tDrive tangible data-driven business outcomes at the product level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance
•\tInterpret and apply program vision and strategy to product strategy and roadmap for the Products they manage, clearly communicating it to key stakeholders on an ongoing basis
•\tLeverage the Mastercard “Studio” framework to manage the delivery of ongoing innovation and enhancements to focus Products
•\tDrive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. Partner with Delivery and Servicing teams (GCC, CTS, Biz Ops) to ensure that Products are easy to deploy and deliver a great experience during operation
•\tDemonstrate depth of knowledge of their Product and the ecosystem in which it operates (e.g. regulatory, legal, technology, competitive environment). Apply this knowledge to the development of winning Product strategies
•\tDemonstrate awareness of Mastercard's broader Product offering and the ability to leverage Products from other business areas to augment Product capabilities
•\tUnderstand the Software Development Lifecycle and manage any barriers or obstacles to deliver capabilities on time and budget
•\tLeverage data to quickly identify Product performance challenges, creating proactive plans to drive usage and revenues. Use data-driven analysis to prioritize resources to deliver against the plan
•\tEnsure that the broader Mastercard organization is enabled to sell focus Products by creating compelling communications & marketing content in partnership with Marketing
•\tLead cross-functional teams in the development of business requirements to achieve Product objectives
•\tPartner with the Guilds to create and share best practices within the Program with a focus on driving continuous improvement in the Program’s operating model
•\tProvide regular coaching and feedback to direct reports and partners to grow individual functional skills, experience and leadership capabilities
•\tDrive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework
•\tDemonstrate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement.

Experiences
•\tProven ability to lead in a matrix environment
•\tExperience working directly with engineering teams is required
•\tExperiences that are a plus include:
o\tProduct management of commercial-based applications
o\tPrevious work with issuers and/or processors (ie. TSYS)
o\tCollaboration with design teams or product experience designers
o\tUI-based products for credit cards
o\tExperience at or integrating with a credit card processor
o\tDriving the deployment of software to the cloud
•\tCan deliver high quality products/services in a high growth environment where priorities shift rapidly
•\tProven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teams
•\tExtensive experience building and launching products in multiple markets
•\tComprehensive experience in Agile delivery methodologies (Scrum, Kanban, etc.)
•\tCan communicate to executives, peers, and staff with impact, eloquence, and authenticity
•\tDemonstrated experience building relationships, partnering with and influencing executive leadership while commanding the respect of the individual product teams across the organization
•\tDemonstrated experience as a people manager with the ability to attract, recruit, and develop product talent

What we offer
In line with Mastercard’s total compensation philosophy, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus depending on the role. Mastercard also provides health and wellness benefits, access to retirement savings including a best-in-class company match, gender-inclusive benefits and more!

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.