San Antonio, TX, 78284, USA
4 days ago
Director, Product Management
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** We are currently seeking a talented Director, Product Management - Technology strategy. This role will help drive the Technology strategy for Enterprise Risk & Compliance (ERC). Key components of the role will be to bring the right combination of industry experience/insights and technical expertise to define the art of the possible for ERC, and drive/promote internal dialogue and cross-departmental collaboration to ensure success. The individual will work closely with enterprise, business and technical architects/experts to build and deliver on an optimal technology roadmap to modernize and upgrade ERC’s infrastructure and technology applications/solutions. The individual will deliver written and verbal recommendations to senior executives on the strategy, timeline, business cases, investments and trade-offs (both business and technical) required to achieve targeted business outcomes. This role is open for the San Antonio Home Office. We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in the following location: San Antonio, TX. Relocation assistance is available for this position. **What you'll do:** + Responsible for communicating and promoting the product value proposition to the stakeholders. + Develops new product or sales offerings and enhanced features/services to existing product or sales offerings + Leads research, analysis and evaluates performance metrics to drive recommendations for market opportunities or product enhancements + Leverages resources to gather data to support formulation of product strategy and acquire competitive intelligence. + Partners with appropriate collaborators to develop communications for product and pricing strategies to key collaborators and committees within the respective COSA and the enterprise. + Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. **What you have:** + Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related subject area; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. + 8 years of related industry experience in Actuary, Underwriting, Marketing, Distribution or Sales/Service or Finance/Accounting Operations or Financial Services. + 4 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance). + 3 years of direct team lead or management experience. + 3 years of Data Visualization experience (i.e. Tableau). + Knowledge of relevant laws and regulations (i.e. FDIC, CFPB, OCC). + Experience Owning, Forecasting, and Managing a Product P&L . + Experienced in market research to create product roadmap, make product decisions and iterate rapidly. + Expert knowledge of applicable product related regulations and, risk and compliance requirements. **What sets you apart:** + 6+ years of experience in Management/Strategy Consulting at a top-tier Consulting firm, working with Financial Services clients in the Risk & Compliance space. + Demonstrated track record in technology modernization and automation as evidenced through leadership of strategic initiatives and outcomes achieved + Deep understanding of Risk & Compliance technology landscape, including vendor products and solutions in Enterprise/Operational Risk (ServiceNow, Salesforce, Archer, etc.,) + Experience evaluating technology opportunities/solutions and developing technology product strategy, plans and roadmaps + Experience in developing and delivering Risk and Compliance applications at large financial institutions. + ·US military experience through military service or a military spouse/domestic partner [optional]​ The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Compensation range:** The salary range for this position is: $143,320-$273,940. **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
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