Job Summary 

The Director, Product Manager is ultimately responsible for managing outcomes for products in the value stream including the market success of product(s); solving problems for customers while achieving business goals; analyzing market and customer data while working closely with other roles to create, communicate and managing the product vision, product roadmaps, product launch plans and success metrics. This individual will also provide oversight and guidance to Product Owner(s). 

 

The position will lead Product Owner(s) to actively manage 1-2 products that align with organizational strategies, enhance Priority Health's brand and competitive position in the marketplace, and delight customers. The scope of this role includes enabling end-to-end success of 1-2 organizational products, including product roadmap development and delivery, in close collaboration with execution and strategic partners. 

 

This is a critical, highly visible, collaborative, leadership role that crosses department boundaries and will drive significant value for the Priority Health organization and its customers. This person will be a thought leader in product management, strategy, execution and communication of the product's strategic goals and value delivered. 

 

Essential Functions 

Has ownership for organizational product(s) within a value stream spanning across multiple product teams aligning strategy to customer outcomes, identifying and prioritizing outcomes based on customer need and evaluates value realization post release 

Assists in business planning efforts including creation of a business plan for their product(s) to enable funding and business investment (partnering with finance); Establishes goals / OKRs (Objectives & Key Results) for product in line with strategy and ensures measurement instrumentation is built 

Provides vision and roadmap, works with Product Owner(s) on releases planning, personas and their needs, and informs feature definition for product team(s) 

Provides leadership to Product Owner(s) for their product(s) and assists in managing risks and escalated issues 

Works closely with and provides support and guidance to Product Owner(s); Provides subject matter expertise in the product space and supports the modernization of product practices 

Continuous connection with customers to develop deep understanding of their pain points and align future enhancements based on potential value delivered. 

Responsible for market analysis, segmentation, and awareness of market rhythms; includes competitive analysis; understand / address disruptors 

Regularly engages with business and Digital Services and other key stakeholders across functions and levels in the organization; Drives stakeholder alignment, negotiation and communication where necessary, with the ability to say “no” to leaders, when needed; Leads and influences cross-functional teams without formal authority to drive results without defects 

Responsible for business case realization; including Go to Market (GTM) pricing, promotion, place, and market positioning; Works with relevant staff to coordinate marketing activities to support product(s) 

Develops and presents compelling oral and written communications 

 

#LI-CH 

 

Qualifications  

Required Bachelor's Degree or equivalent Related field 

Preferred Master's Degree or equivalent Related field 

7 years of relevant experience In product management roles including using product management tools and agile methodology, ideally in an agile development environment Required 

5 years of relevant experience in managed care or health insurance Preferred 

3 years of relevant experience Being the direct supervisor of product professionals Preferred 

 

Physical Demands 

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 20 lbs 

Waist to Waist > 5 lbs: Seldom up to 10 lbs 

Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs 

Waist to Overhead > 5 lbs: Seldom up to 5 lbs 

Bilateral Carry > 5 lbs: Seldom up to 10 lbs 

Unilateral Carry > 5 lbs: Seldom up to 5 lbs 

Pushing Force > 5 lbs: Seldom up to 20 lbs 

Pulling Force > 5 lbs: Seldom up to 15 lbs 

Sitting: Frequently 

Standing: Occasionally 

Walking: Occasionally 

Forward Bend - Standing: Seldom 

Forward Bend - Sitting: Seldom 

Trunk Rotation - Standing: Seldom 

Trunk Rotation - Sitting: Seldom 

Squat: Seldom 

Supine Lying: Seldom 

Stair Climbing: Seldom 

Crawling / Kneeling: Seldom 

Driving: Seldom 

Reach - Above Shoulder: Seldom 

Reach - at Shoulder or Below: Seldom 

Handling: Occasionally 

Forceful Grip > 5 lbs: Seldom 

Forceful Pinch > 2 lbs: Seldom 

Finger/Hand Dexterity: Frequently 

Visual Acuity ¹ 

[None = No; Seldom = Yes]: Seldom 

 

Primary Location

SITE - Priority Health - 1231 E Beltline - Grand Rapids

Department Name

PH - Business Systems Leadership

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8am - 5pm

Days Worked

Monday to Friday

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.