**Company description** At Heartbeat Clinical Research, we're revolutionizing the way clinical trials engage with patients. Traditional recruitment is over. Our innovative Patient Activation Division shifts the focus from simply finding patients to activating them—transforming qualified patients into engaged participants and advocates for their own health outcomes. **Overview** We’re Heartbeat, the marketing agency for Healthcare Challenger Brands and the brave clients behind them. And hopefully you’re our next Director of Production. The Director is an account team’s production lead! Ultimately responsible for the delivery of high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. The Director leads a multi-skill (ie online and offline) team of project managers. This person owns project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports. *This role is a unique one as it is not a traditional Director, Production opportunity. You will be part of the team focusing on clinical trials – not traditional pharmaceutical advertising. We are looking for a “unicorn” of sorts as this person should be experienced in creating & implementing processes and strategic growth. Read on to learn more about what qualities we’re looking for in a new member of the crew and why you’re gonna dig working with us. **Responsibilities** **Responsibilities** **What you’re bringing with you:** At Heartbeat, our Directors of Production are essentially architects that enable the delivery of successful work by creating ecosystems that foster thoughtful planning, collaboration, ingenuity and optimal outcomes regardless of the challenges thrown our way. Responsible for overseeing multiple large accounts and teams, they are called upon to: •Exercise their know how and experience to skillfully lead the team to deliver successful work •Anticipate issues, embrace ambiguity and be relentless in the pursuit of the right solution •Build and manage high-performing teams: maximize the full potential of team members, facilitate courageous conversations, hold team members accountable, and create a positive team dynamic that celebrates individual and team progress and achievements, large and small •Oversee the implementation of and adherence to best practices •Adeptly handle the business operations aspects of the work: Are we being thoughtful in our scoping and planning? Are people engaged and clear on expectations? Do we have the right talent and skill sets? **How you’ll grow with us:** **Director of Production** is where you’ll start, but we’re always planning for where you’ll go. Our Directors are all expected to hone skills that will help build on their careers. Those skills include: •Conflict resolution (internal and client •Financial acumen •Business development •Business operations **Qualifications you bring:** + Experience leading a PM team + Knowledge of and experience with implementing processes + Comfortable with high volume work + Client facing experience + Entrepreneurial spirit – an ability to solve problems and make order out of chaos + Clinical trials experience a bonus + Experience working in a start-up environment + Passion about taking control and leading a team + Professional presentation and client facing skills + Dynamic negotiation and conflict management skills + Advanced in Microsoft Office including Excel and Microsoft Project + Exhibits Integrity and Trust + Exhibits Self Development **Education and Experience** + Bachelors degree required + Demonstrates progression in level of responsibility within a professional project management environment + Healthcare experience strongly preferred + Outstanding planning, coordination, management, and communication skills are required **Hell yes, I want to do all of that. But tell me more about Heartbeat…** Heartbeat is a healthcare marketing & creative agency, headquartered in NYC and powered by ~300 smart people all over the US. In the past four years, we’ve been named a 4-time “Best Place to Work” by _AdAge_ and _MM+M_ and a “Diversity & Inclusion Champion” by _MedAdNews_ . **We care about three big things:** **1. Empowering Challenger Brands** We work with marketers who have big mountains to climb and the ambition to make it happen. As their sherpa and sidekicks, we must relentlessly deliver on our core values: insightful, inventive, and courageous. **2. Being the Best Place You’ll Ever Work** This isn’t all pool tables and Bagel Fridays — it’s about giving you the support to do and be your best. Examples include unlimited PTO, and self-care stipends. We also love to let loose, whether through selfie scavenger hunts or bouts of companywide bingo that would shock even the rowdiest retirement communities. **3. Fostering a Diverse & Caring Community** We’re the most diverse agency in healthcare, by design. No matter your story, you’ll find representation and amplification — through our affinity groups, cultural celebrations, and unwavering support no matter what society throws at us. We’re proud to say that you can be anything you want at Heartbeat (as long as it’s not an a**hole). There’s a reason 1/3 of Heartbeaters have been here for 4+ years and we have a 90% retention rate. We hope you’ll experience it for yourself. **About Publicis Health & Publicis Groupe** Heartbeat is a proud member of Publicis Health, the largest health communications network in the world. Publicis Health is one of the four solutions hubs of Publicis Groupe, the third-largest advertising and media company in the world — offering us unparalleled global reach and resources. **Additional information** Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. Compensation Range: $119,510- $188,025 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 03/24/2025. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.