THE TEAM

The mission of the Retail Operations Department is to identify sales driving and profit maximizing opportunities, while upholding the daily standards of operational excellence in our boutiques and support special initiatives.

THE OPPORTUNITY

Aritzia is experiencing exponential growth, and our Retail Operations team is growing with it! This is a unique opportunity to join the team responsible for maximizing business results across our existing stores and upcoming innovative store concepts in exciting new markets. As the Director, Retail Operations overseeing the USA North West region, you will play a pivotal role in identifying opportunities to drive sales and maximize profits, validating daily operations and supporting in special initiatives in the stores within your regional portfolio. And, with your valuable contribution to the business in this role, the opportunities are endless – from a rewarding career in Retail Operations to continued growth within Aritzia.

THE ROLE

As the Director, Retail Operations, you will:

Identify, solve, and/or escalate sales driving or profit maximizing opportunities, and protect the business in response to extenuating incidentsBe the front-end, single point of contact identifying and advocating for new infrastructure, and supporting new boutique openings and events on the groundIdentify and communicate opportunities for improvement while upholding the daily standards of operational excellence in our boutiques

THE QUALIFICATIONS

The Director, Retail Operations has:

Proven and best-in-class skills, education, and/or applicable certifications in Retail or other relevant Business ManagementMBA preferredA commitment to learn, apply, champion, and enrich Aritzia's Values, Business and People Leadership principlesThe skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomesThe ability to set clear objectives and design a strategy that inspires the teamA dedication to quality and investing in results and new business opportunities that add value at all timesA deep understanding and commitment for the industry in which we operate

THE COMPENSATION

The typical hiring range for this position is $125,000–$175,000 USD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus and equity.

We are always looking for top talent - if your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications.

Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy.  Along with comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

Product Discount - Our famous product discount, online and in storeAspirational Workspace – Where every detail is considered to connect to the energy of the cultureAritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.The Extras – We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, and self-care promos.

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where all can enjoy successful careers. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, marital status, disability, age, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business need.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture team directly.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. 

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.