Austin, Texas, USA
6 days ago
Director, Sales, Spectrum Community Solutions

JOB SUMMARY

Responsible for contributing to the development, implementation, and measurement of Spectrum Community sales and marketing programs and initiatives, helping to meet and exceed budgeted sales goals. Develop and implement sales plans to support Company objectives for optimum market penetrations at rates consistent with short and long term business goals. Responsible for the development, oversight and execution of effective sales strategies and tactics to grow Charter’s customer base.


MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.Develops and manages the planning, execution, deployment and tracking of on-going MultiDwelling Unit sales activity across the organization to increase team sales productivity in order to meet or exceed customer growth and revenue projections.Guide Senior Sales Managers, Sales Managers, and Sales Supervisors in the execution of customer growth opportunities and overall sales strategies.Communicate overall plan, strategy, and KPI requirements to field personnel; monitor, analyze and evaluate overall team results.Assist SCS leadership in monitoring activities and results; make recommendations for strategic adjustments to maximize sales and growth opportunities.Oversee territory assignments and MDU portfolios to maximize sales efforts within competitive MDU communities. Collaborates frequently with Recruiting, Human Resources, and Training and Development on staffing requirements, virtual and field training enhancements, and coaching to performance and disciplinary needs.Stays abreast of latest market dynamics, trends and competive offers and tactics within the overall footprint and makes sound response recommendations to upper management with supporting case study.Assists in the preparation of the annual budget, quarterly forecasts and identifies market trends that may impact performance to budget.Provides regular performance feedback to SCS leadership through coaching opportunities and the formal performance evaluation process.Perform other duties as requested by immediate supervisor.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand the English languageProficiency in communicating both orally and in writing in a clear and sustinct mannerPosess strong knowledge of door-to-door and relationship sales strategiesAbility to supervise and motivate othersWell organized and capable of prioritizing several projects and tasksAbility to maintain confidentialityProficient with personal computer and software applications (i.e. word processing, spreadsheet, etc.)


Required Education

Bachelor's degree in marketing or related field, or equivalent experience


Required Related Work Experience and Number of Years

Sales experience - 5Management experience - 10CATV experience - 5

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge

Knowledge of cable television products and servicesValid driver's license, satisfactory driving record within Company required standards and auto insurance


WORKING CONDITIONS

Office environmentTravel as required
SMD725 2024-42993 2024

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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