C1: 1 Contact, 1 Connection, 1 Choice
C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.
OverviewSummary
The Director, Sales is responsible for managing Account Executives to ensure the profitability, sales revenue growth, and the overall strategy is executed. This position must meet their assigned Gross Profit (GP) target consistently while searching for growth opportunities with existing customers and new logos. This role manages, mentors, and develops a team.
#LI-JM1
ResponsibilitiesEssential Functions
Consults, designs, supports, and manages sales of customer activity involving all products and services offered by the company with primary focus in designated regionManages, trains, advises, and motivates assigned team members to their full potentialDevelops and maintains strong relationships with key customers, ability to present to customer in-person or virtuallyEnsures strong, effective market share of the products and services by providing direction and information on the products and related servicesDevelops and maintains technical competency in all products and services offered through ConvergeOnePrepares sales forecasts, budgets, quotas, and other projections on a monthly basisAnalyzes sales records and trends in relation to objectives and competitive activities; takes or recommends necessary corrective action to Regional Vice President (RVP)Develops a Business Plan for area of responsibility that is consistent with short-range and long-range company objectivesKeeps RVP informed of economic, customer/competition situations, customer’s business issues and interests, and generate a strategy that will achieve business objectivesUses partnership programs, works with customers and their other product and service partnersManages NAMs to be successful with all service offerings from all C1’s business partnersMaximizes NAM’s results through continuous and proactive feedbackExpedites the resolution of customer problems/complaints effectivelyKeeps well informed on industry changes, participates where possible in organizations directly involved with ConvergeOne’s target markets, and continually works to improve sales techniques and sales knowledgeWorks independently and as a team member with various organizations and/or functions throughout the company to achieve company objectivesAdheres to company policies, procedures, and objectives, and is always prepared to accurately discuss these policies with NAMs as well as our customersCreates innovative solutions conceptsMaintains strong customer relationships at an executive levelIdentifies strength and weaknesses within a team and works with extended teams to improve their skillsManages a multi-vendor plan and relationships (OEMs)Recognizes talent and potential talent to develop a successor and benchSeeks the right talent on a continuous basis (i.e., recruitment and retention)Executes both, the art and sciences, selling and uses specific sales methodologiesDetermines what is important and what isn’t by helping NAMs to qualify deals for customers worthy of pursuitHolds team accountable to tactical executionManages deals effectively and understands the process flow QualificationsRequired Qualifications
4-year college degree in Business or equivalent in experienceSeven or more years of prior successful direct selling experienceThree or more years in a Services/Sales Support management role or related experienceFive or more years of supervisory experienceProven ability to maintain partnership programs with customer and their other service providersStrong problem solving, decision-making, and negotiation skillsMust be “total” team player and look at the constant “big” picture for successKnowledge of collaboration technologyStrong presentation, verbal and communication skillsDemonstrated sales ability and technical aptitudeProficient with Microsoft Word, Excel and OutlookPrevious experience working in a telecommunications industryStrong territory management background to include, growth plans, staffing, coaching, to exceed quotasStrong background and forecasting skillsStrong skills in developing and maintaining customer relationships at an executive levelExcellent coaching skills to enable strengthening teamCreative, innovative, resilient and tenaciousStrong internal relationship with mutual respect with extended teamExecutive presence Additional InformationC1 BENEFITS
* 401(k) Plan (35% match per dollar up to 10%)
* Medical Coverage (3 plan options, no network - all providers are covered, includes comprehensive member advocacy; & Kaiser CA plan option)
* HSA + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision
* FSA Plans
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Long Term Disability
* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance
* Legal/ID Theft Plans
* TeleHealth Options
* Omada Health (healthy living solution)
* Travel Assistance
* Business Travel Accident Coverage
* Employer-paid Pet Telehealth
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Health Advocate
* Volunteer Time Off
Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.
EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm<http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm>
Notice of E-Verify Participation
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>
Right to Work
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf<https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf>
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