Mashantucket, CT, USA
1 day ago
Director, Sales and Catering
Job Description

Pay: $110000 per year - $110000 per year


As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams.


Essential Duties & Responsibilities

Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and proceduresOverall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of salesLeverage Sales Team to execute on sales strategies to meet financial targetsMeets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variancesDetermines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demandAccomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plansSustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunitiesRepresent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations


Basic Qualifications & Skills

Associate degree in Sales, Communications, Marketing, Business or Hotel ManagementMinimum 5 years experience in sales, event planning, and/or cateringMinimum 3 year supervisory/leadership experience in hospitality fieldDemonstrated proficiency in Microsoft Office SuiteSuccessful completion of criminal background check and drug screenSuccessful completion of Department of Motor Vehicle checkProfessional communication skills both verbal and written


Desired Qualifications & Traits

Bachelor's degree in Sales, Communications, Marketing, Business or Hotel ManagementSignificant customer service experienceStrong problem solving and organizational skillsAttention to detail and ability to exceed quality standardsEnthusiastic and positive energyMulti-tasking ability


Physical Requirements

Able to lift up to 20lbsAble to bend, stretch, and twistAble to stand or sit for long periods of time


This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

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