Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal. The Director, Software Engineering & Architecture position exists to coach and provide strategic vision and direction to software engineers, site reliability engineers, and the ministry’s overall software architecture, ensuring effective development for and sustainability of the ministry’s digital products and enterprise applications. This role emphasizes leadership in software architecture—particularly with Salesforce and ERP applications—while fostering a culture of collaboration, innovation, and empowerment in software and site reliability engineering. The position shares responsibility for selecting, optimizing, implementing, and supporting digital tools and platforms critical to organizational success. Essential Duties/Responsibilities: Leadership, Vision & Strategy: + Develops and executes a strategic vision for software engineering and architecture + Engages senior leadership, external vendors, and business partners to align technical strategies with ministry objectives + Leads the architectural design, roadmap, and implementation of scalable, secure, and reliable enterprise applications + Ensures seamless integration of third-party and in-house applications, maintaining data consistency and system interoperability + Oversees architectural and engineering standards and governance frameworks while ensuring comprehensive documentation of architecture, runbooks, and key decisions for alignment and long-term knowledge retention + Oversees implementation of ministry security strategies for enterprise applications to mitigate risks and ensure compliance with data protection standards + Develops strategies to manage technical debt and ensure long-term system health + Guides adoption of modern technologies, including cloud solutions, DevOps practices, automated testing, and CI/CD pipelines, to enhance efficiency and innovation + Drives innovation and modernization initiatives to position the ministry as a leader in digital transformation and technology adoption + Serves as a key leader within the department, supporting and collaborating with peers as needed Collaboration & Coaching: + Leads a team of 10+ Software Engineers and Site Reliability Engineers, fostering a culture of empowerment, collaboration, and innovation + Cultivates a pipeline of future leaders by fostering skill development and preparing direct reports for increased responsibility + Partners with Digital Solutions leadership, teams, and business partners to provide high-level effort estimates, timelines, and priorities for key projects Operational Excellence: + Optimizes development processes, quality assurance, and operational monitoring with a focus on automation, scalability, and continuous improvement + Oversees robust and proactive monitoring, alerting, and after-hours support processes to ensure system performance and reliability + Leads post-incident reviews to drive root cause analysis, implement actionable postmortems, and ensure continuous improvement + Champions Agile mindset and methodologies within software and site reliability engineering to enhance delivery and responsiveness + Monitors emerging technologies, industry trends, and regulatory requirements, proposing solutions to address organizational needs + Collaborates with other department leadership to ensure development operations fit into larger operational excellence strategies and efforts Metrics & Reporting: + Defines, tracks, and reports key performance metrics—e.g., deployment frequency, change lead time, and Mean Time to Resolution (MTTR)—to measure success and drive continuous improvement + Contributes to the development and reporting of the department’s trimester scorecard + Leverages data insights to inform strategic decisions and optimize team performance Other Duties/Responsibilities: + May provide after-hours and weekend support as necessary + Participates in on-going training opportunities + Performs other duties as assigned Managerial Breadth/Scope of Job: + Directly supervises ~10 direct reports, including software engineers, site reliability engineers, and interns + Manages relationships with vendor and consultants for development projects and architectural initiatives Working Environment/Physical Requirements: + Office environment with frequent computer use and occasional travel, domestic or international JOB QUALIFICATIONS/REQUIREMENTS Character/Spiritual: E xemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...” Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.” Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct (http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf) and Statement of Faith (http://www.focusonthefamily.com/about/foundational-values#values) ; upholds Focus on the Family's ministry in prayer Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer Engages in Christian ministry Demonstrates behaviors aligned with FOF core values (http://www.focusonthefamily.com/about/foundational-values#values) Personal Characteristics: + A servant-leader who inspires and empowers others, fostering collaboration and innovation + Thrives in a team environment: approachable, trustworthy, and empathetic + Self-motivated and resourceful, capable of managing multiple priorities with minimal supervision + Visionary thinker with the ability to synthesize complex concepts into actionable plans + Resilient and adaptable to change, maintaining a positive attitude under pressure + Detail-oriented with a strong commitment to quality and continuous improvement + Demonstrates humility and a willingness to learn from others Knowledge/Experience: + Bachelor's degree in computer science, information technology, engineering, a related field, or equivalent experience + 10+ years of experience in software engineering or development, including 5+ years leading technical teams in a director-level role or equivalent + Expertise in software architecture, with hands-on experience in Salesforce, including triggers, flows, validations, Apex classes, Scale Center, etc. + Expertise in software architecture, with hands-on experience in ERP platforms (e.g., Workday) + Proven success in implementing scalable, secure, and reliable enterprise applications + Comprehensive understanding of the Software Development Lifecycle (SDLC) and Agile methodologies (Kanban, Scrum, etc.) and mindset + Familiarity with modern development practices, including DevOps, CI/CD pipelines, cloud computing, microservices architecture, infrastructure as code, Git, message queues, etc. + Experience with data integration strategies, APIs, middleware, and enterprise architecture frameworks (e.g., TOGAF) + Knowledge of software quality assurance processes and automation tools + Marketing, branding, or digital strategy experience is a plus Skills, Abilities, and Special Talents/Gifts: + Ability to create and articulate a compelling vision for software architecture and engineering that aligns with organizational goals + Strong leadership skills, with a focus on coaching, mentoring, and team development + Exceptional communication and interpersonal skills, capable of engaging with technical and non-technical business partners + Analytical mindset with the ability to assess complex problems, identify trends, and recommend strategic solutions + Proficiency in strategic planning, project management, and resource allocation + Demonstrated ability to negotiate effectively, fostering win-win outcomes in challenging situations + Strong organizational skills with an ability to prioritize and execute tasks in a fast-paced environment + Competency in fostering a culture of accountability, transparency, and continuous learning + High emotional intelligence (EQ), particularly in conflict resolution and team dynamics + Skilled in public speaking and presenting technical information to executive leadership and large groups Stewardship Requirements: + Adheres to FOF principles of stewardship by using time and resources efficiently + Creates, manages, and executes portions of the department budget, as assigned Salary Range: $106,080 to $125,840/yr Application Materials Required: Cover Letter, Resume/CV * Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications. Focus on the Family puts a high value on our team members and offers a unique benefit package. Employees scheduled for 20 hours or more per week are eligible for: + Norton LifeLock ID Theft Coverage + Legal Shield/ID Shield Coverage + AFLAC + 403B Retirement Plan + Vacation Time & Vacation Payout + Sick Time + Holidays + Service Awards + Community Service Days + Bookstore Discount + Fitness Center Employees scheduled for 30 hours or more per week are eligible for all the above and: + Medical Plan + Dental Plan + Vision Plan + Life Insurance + Disability Insurance + Flexible Spending Accounts + EAP (Employee Assistance Program) + Tuition Reimbursement + Warehouse Membership Reimbursement Note : This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents. *Temporary employees are not eligible for benefits, except for: + Sick Time + Bookstore Discount + Fitness Center Tentative Search Timeline: + Priority will be given to applications submitted by March 13, 2025. However, this posting will remain open until filled. + The potential employee start date is March 17, 2025. Posting date: February 13, 2025 Unposting date: ongoing until filled Posting contact email: job@fotf.org Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry. Job Details Pay Type Salary