WebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from discovery to recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com. WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Job Information:
Travel: 33-50%
People Manager: No
Work Environment: Remote, with frequent travel requirements
Position Summary:
The Director, Strategic Account is responsible for driving new sales and revenue growth within an assigned territory or client list. This role focuses on selling media and agency services to healthcare systems and payors, acting as the main contact for all buyers, decision-makers, and influencers.
Primary Responsibilities and Expectations:New Business GrowthIdentifies key new business opportunities within a defined territory and/or a defined list of potential clientsEstablishes and leverages relationships with prospective client’s chief executives, medical teams, and other influencers and decision makersServes as the primary point of contact among all buyers, decision makers, and influencersDevelops and executes individualized sales plans focused on business impact and competitive differentiationParticipates in communicating and educating client staff on company products and solutions including business impact, comparative benefits, and best practice deployment and useParticipates in negotiating sales contractsCloses new business salesAccount Management SupportAssists account teams with a smooth implementation and transition from sales to Account ManagementAssists account teams to ensure client satisfaction with products and solutions going forward
Product Development:Collaborates and coordinates with internal teams and stakeholders to incorporate client feedback, expectations, and needs into the product development processProvides guidance to internal stakeholders on developing accounts and markets, differentiating products versus the competition, and enhancing value creationGains client endorsements of the value of company programs from key client stakeholders
Required Skills and Abilities:
Ability to build and maintain long-term relationships with client chief executives and other key stakeholdersAbility to obtain and lead meetings with the client’s chief executive teamAbility to identify and understand client needs and work with internal stakeholders to develop and implement products and solutionsAbility to solve business problems and challenges in collaboration with external and internal stakeholdersAbility to initiate and track product launches and technical support questions through completion and/or resolutionAbility to review workload, set priorities, and manage time to complete tasks / projects and meet deadlinesAbility to anticipate and respond calmly, quickly, and decisively to issues and problemsAbility to collaborate with and influence leaders and employees across multiple business unitsAbility to communicate both strategic vision and detailed information to multiple stakeholdersAbility to communicate complex product information - verbally and in writing - to non-technical stakeholdersAbility to maintain up-to-date account plans and net new growth strategies with sales leadership and product supportAbility to leverage and use CRM solution to track calls, interactions, notes, files, opportunities, etc.
Minimum Education and Experience:
Bachelor’s Degree or equivalent experience5 years Sales ExperienceHealthcare Specific Experience Salary Range: $110,000 - $120,000. On Target Earnings Range of $240,000 - $295,000