Purpose:
The primary focus of this role is to develop, lead and drive new medical data device solutions across Blood Pressure, Vitals, and Actigraphy for the connected devices business. This includes variouscustomer-facing activities in support of growing the service line such as developing go to market materials, performing demos, leading customer technical discussions and bid defense meetings. This SME role requires evaluatingand implementing new digital health solutions for connected devices market which is in line with the strategic focus of the Connected Devices team. Work in close collaboration with otherstakeholders including but not limited to Sponsors, Business Development team, IT teams, Delivery teams within CD business, Therapeutic area leads, Therapeutic Center of Excellence and other teams within IQVIA.
RESPONSIBILITIES
Responsible to evaluate new digital health solutions for connected devices market which is in line with the strategic focus of the Connected Devices team with a focus in Blood Pressure, Vitals, and Actigraphy.
Responsible to develop the new service offerings for connected devices and advise on the operational workflow for new devices. Ensure implementation of end to end workflow for new solutions which are in sync with the needs of the study/program and internal or external stakeholders
Responsible to work with Vendors, Finance, and other internal stakeholders to create the entire offering including standard proposal text, budget line items and rate cards
Develop go to market strategy, including presentations, marketing activities,pricing and conference participation
Customer facing SME in pre-sales solution capabilities presentations, technical demos, bid defense support
Contribute to the creation of internal SOPs, study templates, site and patient facing materials as a Subject Matter Expert (SME) on the solution
Responsible to provide subject matter expertise on connected devices solutions strategy keeping in mind the operational aspect of existing platforms and technologies already in use in addition to maintain an awareness of industry benchmarks and new technologies in connected device domain
Ensure consistent and outstanding quality against department deliverables. Play a lead role in all key issues related to quality management and process improvement
Manage customer relationships, attending client meetings to understand client expectations regarding various projects and present the operational aspects of Connected Devices team
Provide system overview and client demos to potential clients.
Manage the standard operating procedures of the department and ensure compliance with ICH GCP guidelines.
Oversee the maintenance, review and validation of Quality Control procedures
Plan for and manage assets for team members (software, hardware, space, supplies). This is to be done in coordination with support functions. i.e. IT for hardware, admin for space and supplies etc.
Liaise with Business Development to give timely inputs regarding the feasibility of all new proposals going out to clients
Responsible to retire offerings that are no longer applicable to the connected devices team
All responsibilities are essential job functions unless noted as nonessential (N).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of FDA guidelines, different regulatory bodies and their impact on the operations
Excellent communication and interpersonal skills
Good technical skills related to systems
Good team leadership skills
Ability to establish and maintain effective working relationships with coworkers, managers and clients
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Should understand technologyand having good business Acumen, Leadership, project management skillswith 10-15 years of relevant experience within the field of research managing people and operations in healthcare or pharmaceutical company; or equivalent combination of education, training and experience
PHYSICAL REQUIREMENTS
Extensive use of keyboard requiring repetitive motion of fingers.
Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
Regular sitting for extended periods of time.
May require occasional travel
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.https://jobs.iqvia.com/covid-19-vaccine-status
The potential base pay range for this role, when annualized, is $131,600.00 - $244,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.