Job Summary
Supports the Talent & Culture professionals within the region and in support of a multi-site, multi-country organization through the alignment of people strategies with business strategies to harness talent and create teams that will enable and sustain high performance culture. Executes business strategies and operations by developing and delivering innovative talent and culture strategies for manning and succession planning, leadership and organizational development, training, performance management, talent acquisition, associate relations, and compensation and benefits. Ensures compliance with all labor and immigration laws and manages high-stakes negotiations. Develops strong partnerships with the Regional Leadership teams and acts as a trusted advisor and Calling Ambassador.
Key Responsibilities
Business Partnership
· Work with the corporate office closely to ensure seamless execution of all Talent & Culture programs. Implement localized Talent & Culture strategies and initiatives to achieve organizational objectives, vision, mission, and goals.
· Creates and implements methodologies for sharing best practices across the organization.
· Reviews procedures and SOP’s that benefits the brand and enhances the standards.
· Updates policies and manuals, as related to the Division/Department, for implementation in the field, while ensuring compliance to the same for consistency across the group.
· Leads and directs areas within the divisional function including:
- Benefit programs, compensation structures;
- Compliance and reporting functions;
- Learning and development;
- Performance management;
- Associate relations and culture building;
- Associate recruitment and retention, and
- Diversity initiatives and processes
- Human Resources Information System
· Is a “Brand Ambassador” at all times and ensures brand integrity and clarity are always maintained.
· Models the Company’s culture, vision, mission and core values at all times.
Performance Management and Employee Relations
· Counsel and advise managers on associate relations’ issues such as policy interpretation, disciplinary action, performance management, conflict resolution and complaints. Conduct investigations when associate complaints or concerns are brought forth.
· Ensure compliance with labor laws and regulations across the region.
· Talent Acquisition: Partner with the Talent Acquisition team to lead workforce planning and succession planning processes for hotels.
Talent Development
· Partner with the Talent Development team to develop a learning culture at all hotels and support the continuous development and succession planning of associates.
· Supports organization’s talent management strategy, including performance management, talent review, succession planning and development planning.
· Actively participates in the talent development for the division/department, to meet both current and future needs.
Associate Experience
· Drive engagement activities at the corporate and property level, localizing narrative to ensure activities are best suited to regional contexts.
· Develops methods to take the pulse throughout the region to assess ongoing and changing needs.
· Diversity, Equity & Inclusion: Partner with the Global DE&I team to roll-out, educate and support the implementation of the Group’s DE&I agenda - ensuring all initiatives are delivered with respect to local jurisdiction, cultural contexts and nuances.
While this job description is intended to be an accurate reflection of the duties involved in this position, the Company reserves the right to add, remove or alter duties when business need dictates.
Required Skills
· Demonstrated skills in management and leadership of Talent and Culture functions and strategy. Broad experience and knowledge of all HR disciplines with emphasis on Labor management and compliance, Compensation and Benefits, Associate Relations, Talent Acquisition, Training & Development and Organization Design.
· A strategic thinker who can identify organizational development needs three years ahead and able to get things done, with strong influencing skills and good communication skills with all levels of the business.
· Strong interpersonal skills with ability to motivate coach and communicate effectively across all levels of the organization.
· Experience in handling international divisional issues.
· Ability to lead with a sense of urgency and inspire colleagues.
· Strong competencies in strategic thinking, leadership, business acumen, and organizational astuteness.
· Demonstrated success in orchestrating organizational development and change through energizing teams and creating an engaging and inclusive work environment.
Qualifications
· Bachelor’s degree in business or related field, preferably Human Resources Development or Organizational Development.
Experience
· 10+ years of broad based, progressive HR experience within hospitality/luxury service industry, with 5+ years in a senior leadership role.
This position is open to candidates based in Los Angeles, CA, Dallas, TX, or New York City. The salary range for this position is $110,000-$125,000 annually. This is the pay range for this position that the company reasonably expects to pay. This position also may be eligible for bonuses. Decisions regarding individual salaries will be based on a number of factors, such as experience, type of experience, location, and education.