POSITION: Director, Technology Infrastructure and Operations DEPARTMENT: Information Technology REPORTS TO: SVP IT & Digital Services FLSA STATUS: Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE The Director of Technology Infrastructure and Operations has overall responsibility at Legends for the ongoing operations and integrity of Legends technology platform. Reporting to the SVP, Enterprise Solutions, the successful candidate will lead a team providing operational support to Legends users and ensures availability, stability and scalability of business systems and platforms. Under this role you will manage, support and maintain the company’s hardware platforms. This role is pivotal in ensuring that the organization’s technology infrastructure supports its overall mission and objectives. ESSENTIAL DUTES AND RESPONSIBILITIES + Manage the various platforms that enable the business of Legends including cloud, servers, storage and other software and hardware components + Build and implement a server and software strategy designed to optimize security and scalability of the Legends application portfolio + Onboard new technologies into our portfolio without compromising standards, security or health + Provide input into and support of proposed new corporate technologies + Manage and communicate platform health and performance + Support the business through the deployment and management of a performant application technology infrastructure + Define and communicate business application architecture strategies, principals, standards, policies and procedures + Manage the production environment for Legends including the integration infrastructure with our partners and third-party products + Working with the InfoSec team, ensure the security and compliance of the IT infrastructure with relevant regulations and standards + Provide recommendations for cost containment and efficiencies in our cloud environment, manage spending and provide budget guidance to projects or new initiatives on the stand up and run costs associated with the needed infrastructure + Analyze current application portfolio, installed technology and infrastructure to identify opportunities and recommend solutions SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE + 7+ years in cloud and on prem server and business technology support + 4+ years supporting an organization with distributed locations and cloud presence + Technology degree or similar work experience + Microsoft Windows Server + Microsoft Office 365, collaboration suite and Azure AD Deployment + Azure Cloud + Server backup technologies + IT Management tools (e.g. Active Directory, System Center) SKILLS AND ABILITIES + Global technology platforms + Ability to drive the bus, lead and motivate teams + IT support, operations and engineering COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: Remote/USA PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.