**Description** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. American Express’ Global Advertising & Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. The team partners with a variety of third parties including agencies and vendors that support the delivery of these innovative brand moments and experiences. As **Director, Third Party Operations** , this individual will lead a team of 5 colleagues to manage the operations processes that support compliant relationships with all agencies, partners and suppliers/vendors that partner with GABM. This leader’s responsibilities will include onboarding, contracting, training and the Third Party Lifecyle & Security Management process for all third parties to ensure that these critical partners are operating efficiently and compliantly to support brand, marketing, insights and experiential work across GABM. This leader will work with agencies and vendors that support media buying, brand strategy, marketing, experiences and insights teams and will act as a central point of contact for the GSM Contracting, TLM teams and Control Management. This leader will be the expert within GABM on Third Party Management and will be responsible for raising awareness in the team on key responsibilities and processes that the GABM team is required to follow. **Job responsibilities** **will include** **:** + Manage the Pre & Post Contract processes including: onboarding, contracting, risk assessment, due diligence collection, ongoing monitoring and other miscellaneous operational processes supporting agencies, vendors, partners and other third parties. + Spearhead the development of a consistent and centralized Intake process for all third parties in GABM. + Develop learning curriculum for GABM to raise awareness and educate the team on various requirements of the TLM program. + Provide senior leadership reporting on the overall management of all third parties. + Collaborate with various stakeholders across GABM, GSM, and OE to ensure processes are effective and enterprise-first. + Ensure all control and compliance metrics for third parties are Satisfactory. + Lead a high performing team of 5 third party relationship managers and analysts **Preferred Qualifications** + Strong collaborator with proven ability to build meaningful relationships and influence across teams and levels + Strong attention to detail and ability to identify and improve upon process gaps to maximize operational efficiency + Proven leader with ability to navigate independently and escalate within the Blue Box to get things done. + Familiarity with or knowledge of the GSM Contracting and/or TLM process + Knowledge of Marketing & Promotions category of Agencies and Third Parties a plus + Ability to think strategically while also focusing on the details and maintaining rigor in project management + Results driven with the ability to work under pressure, navigate through ambiguity, and balance multiple priorities + Excellent communicator with the proven ability to secure leadership buy-in **Qualifications** Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities + Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise. For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. **Job:** Marketing **Primary Location:** US-New York-New York **Other Locations:** US-New York, US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25001769