Site Name: USA - Pennsylvania - Philadelphia, Upper Providence Posted Date: Feb 4 2025 The Director of US Business Operations in D&T will be part of the US Commercial Digital, Data & Technology team, which is an organization that enables the US Commercial business, a biopharma enterprise comprised of over 3,500 employees that generates over 50% of GSK’s global revenue. This role will focus on performance, organizational and operational support across the team to enable Digital and AI ambitions for the US Commercial Business. The role will work closely with the Chief Digital and Technology Officer in the US to support key strategic efforts, drive business performance by creating discipline to focus on high impact initiatives and facilitating cross-function collaboration across the US and global teams to drive organization priorities. This role will also be responsible for managing operational activities, communications to the wider US D&T organization and People / Talent initiatives. Responsibilities: Supporting the US Chief Digital & Technology Officer in all activities required to manage a successful team: ensure alignment of priorities across different functions, coordinate cross-functional LT discussions to drive decision making and acting as representation for the US D&T team when liaising with US commercial senior level stakeholders Enabling the effectiveness of the US Commercial D&T organization through identifying and implementing simplified operational processes Identifying inefficiencies in organization ways of working and recommending improvements Enabling the organization for the readiness of the future through managing pull through transformation initiatives that are agreed to at the Commercial D&T Leadership team Management of US Commercial DD&T OCDTO reporting to ensure alignment across defined KPI’s and timely cadence of reporting. Facilitate and coordinate the US Commercial DD&T quarterly portfolio reviews with a focus on value delivery and tracking Manage LT meetings, Stand-ups, F2F, etc. and ensure timely and relevant topics, risks, issues, and updates are raised / discussed with LT and SVP and they are properly supported for key engagements. Ensure clear and organized communication across the US Commercial DD&T Tech and to the commercial business, working alongside Global Commercial D&T Ops lead Liaise and partner with US Commercial D&T Tech Leadership on key initiatives that need Business Ops support. Support and manage culture and engagement initiatives for US C DD&T Why You? Basic Qualifications: Bachelor’s degree and 10+ years in Digital and Technology Management (Product Manager, Director, Portfolio Management, or Program Management). 10+ years of Management experience Experience in AGILE and SCRUM Preferred Qualifications: Strong leadership to enable the C and M D&T teams by driving effective operations and practices in portfolio management and organizational management. Be able to successfully manage through high conflict and complex situations to ensure critical matters are dealt with appropriately and at pace. Standardization to help define and maintain best practices within the C and M D&T organization Problem solving solutions alongside the US D&T LT and take on a leading role in resolving high impact issues Demonstrate strong leadership skills, communication skills, and listening skills to be able to present strategic visions and ideas and to drive decision making, issue resolution and achieve alignment across all levels within and outside of the Digital and Tech organization. Master’s degree in relevant discipline Extended experience in life science and/or healthcare industries Experience in cross functional and matrixed teams Proven proactive, independent, self-starter; ability to drive through ambiguity in a fast moving and dynamic environment. Excellent collaboration and partnering skills with an ability to gain respect/buy-in from your stakeholders across GSK. Strong planning and organizational skills; strong negotiation and persuasion skills. #LI-GSK #GSKTech1 Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/