The RN Nursing Informatics will serve as an applications analyst acting as the clinical liaison to nursing, medical staff, staff and other
patient/non-patient care areas to coordinate aspects of planning, designing, development, implementation, maintenance, and evaluation of clinical
information systems including the electronic medical record. Duties include analyzing complex clinical operations and structure processes to facilitate
decision making regarding clinical systems; utilizing the knowledge and skills of clinical practice to determine clinical functions that are suitable for
computer applications; and ensuring information systems are consistent with professional standards of practice. The RN Nursing Informatics will stay
abreast of information technology, provide opinions on emerging technologies, and aid in adopting technology and incorporating it into existing systems
and procedures. Leads or participates in projects involving technical components or technological risk. Directly reports to the CNO.
This position requires the full understanding and active participation in fulfilling the mission of Whittier Hospital Medical Center (“WHMC”). It is expected
that the employee demonstrate behavior consistent with the core values of WHMC. The employee shall support Whittier Hospital Medical Center’s
strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational
expectations including, but not limited to; Customer Service, Patient’s Rights, Confidentiality of Information, Environment of Care and WHMC initiatives.
SERVICE/
LEADERSHIP
organization toward its vision and achieve the
organization’s goals.Integrates department services with other
departments to assure coordinated hospital
operations.Communicates effectively in writing and verbally to
ensure understanding. Leads through listening,
questioning, etc.Effectively through change, dealing positively with
resistance to change.Effective in team building, conflict mediation and
negotiation.Demonstrates the willingness and ability to perform
additional duties and responsibilities in different
areas of the hospital on an as-needed basis or as
determined by senior management.Maintains confidentiality as related to job
responsibilities.Exhibits willingness to resolve problems as they
arise.Attends required meetings. Present on time and is
engaged in processes. Takes initiative in meetings
and assumes responsibility for completing special
assignments.Models the organization’s Mission, Vision and Core
Values. Supports Patient Satisfaction initiatives
including rounding and teamwork.Consistently projects positive professional image
through appearance and behavior.Completes assigned work on time.Has read, understands, signed and conducts
his/herself in accordance with the Standards of
Conduct.Demonstrates an understanding of customer
needs. Demonstrates courtesy, diplomacy, and
tact in interactions with internal and external
customers.
QUALITY
Develops and implements policies and proceduresthat guide and support the provision of services.
Reviews and revises policies and procedures as
necessary, but every 3 years at a minimum.Takes a system approach to problem-solving and
process improvement that involves staff.Participates in Joint Commission preparation
activities and organizes all elements of the survey
process including chapter preparedness, new
standards implementation and corrective actions.
Achieves substantial compliance during audits/
reviews, inspections, etc.
GROWTH Organizational:
Demonstrates foresight in planning for changes inservices, work demands and staffing.Aligns departmental planning with the strategic
plan of the organization.
Individual:Demonstrates initiatives to improve own
capabilities as a leader.Sets goals for self; meets with senior manager to
evaluate progress.Remains current in professional field.Maintains licensure, certification as appropriate.
COST
Effectively uses financial information for strategicand operational decision-making.Consistently remains within established budget
SWB/PAPD and supplies/PAPD.Monitors and manages employee time and
attendance records (KRONOS) for accuracy and
timeliness through electronic or manual systems.Identifies and implements methods of controlling
costs or generating revenue while providing
maximum value to both the patient and the hospitalDemonstrates an understanding of the costs
associated with an unsafe environment and works
to minimize risk.Assumes a proactive role in the reduction of
injuries by appropriate and timely employee
education, investigations and follow-up. Assures
employees utilize proper ergonomics.
PEOPLE
Understands and effectively administers humanresource policies and procedures.Understands and complies with employment laws
(EEO, FMLA, ADA, etc.).Effectively coaches, counsels and disciplines
employees. Provides ongoing feedback to staff.Effectively interviews and selects competent and
qualified staff.Effectively supervises, delegates, schedules and
assigns work to achieve goals.Effectively orients, trains and develops staff.Demonstrates commitment to hospital staff’s
continual learning, growth and development.Educates hospital staff to processes and standards
as needed to improve/promote quality initiatives.Conducts employee performance evaluations on
time.Effectively administers policies and procedures
regarding safety, environmental health, and risk
management.Demonstrates an understanding of turnover
relative to department. Works to minimize
controllable turnover.
INFOMATIC
A. Attends department specific education/training, inservices,and staff meetings.B. Conducts department specific performance improvement
projects as related to information management and nursing
education.
C. Acts as the liaison between clinical workflows and information
technology in the implementation, optimization and ongoing
support of clinical systems involved with systems/programs
such as electronic medical records.
D. Leads or participates in research and development programs
or other projects related to the evaluation, selection,
implementation and use of advanced information technology
relating to the clinical environment.
E. Provides technical advice with clinical consideration either
independently or as part of a project team in relatively
technical or complex areas, e.g., network design, network
management, technology assessment, desktop services, data
communications and messaging services, Internet and
related technologies, etc., where such advice is essential to
the ultimate success of a project or other initiative.
F. Solves difficult technical problems with clinical consideration
that are referred by others, independently or in concert with
senior staff, vendors, or outside experts as may be required.
G. Tracks problem resolution by external parties, ensures follow-
up, and communicates status to all who may be interested.
H. Maintains a high level of expertise and competence in current
and emerging technologies and nursing advances that are
pertinent to the business and/or which are assigned;
maintains knowledge of all clinical applications that interface
across the facility
I. Tracks vendor developments to guide the organization’s
migration to new releases of hardware and software within
acceptable timeframe, budget and quality constraints.
J. Educates and trains junior staff related to information
technology and technology management through on-the-job
instruction and formal training programs.
K. Maintains current knowledge of legal, regulatory and practice
standards as well as policies and procedures that are
supported by clinical applications.
L. Serves as a subject matter expert in applications supported.M. Manage end-user education, issues and setup applications,
including table profile changes and parameter changes.
N. Direct re-engineering of clinical activities, as required, to
improve the measured outcomes of patient care activities.
O. Leads Joint Commission preparation activities and organizes
all elements of the survey process including chapter
preparedness, new standards implementation and corrective
actions. Achieves substantial compliance during audits/
reviews, inspections, etc.
P. Completes annual Plan, summary and reviews as necessary
EDUCATION
Program
Development
needs assessments.
B. Assists staff to identify learning needs and develops strategic
plan to meet needs.
C. Reviews data which may reveal learning needs.
D. Meets with leadership to discuss & plan facility-wide
educational department/hospital needs.
Planning
A. Develops annual education plan that reflects the strategicplan of the facility.B. Designs educational programs which facilitate the
attainment/maintenance of standards of care established
within the organization.
C. Plans educational activities that meet licensing board
requirements, while adhering to regulatory standards.
D. Develops effective written materials, i.e., outlines, lesson
plans, handouts, evaluation tools/exams as needed.
E. Applies concepts of learning to meet individual/group needs
based on the age, culture, and educational level.
F. Coordinates patient education by supporting staff with
resources, educational materials and classes.
COMMUNITY
RELATIONS
Corporate organizations.
AGE SPECIFIC
COMPETENCY
educational programs.
B. Adjusts curriculum and presentation to
accommodate various age/developmental learning groups.
C. Coordinates a system for age specific education from birth to
end of life for all clinical staff. Qualifications
A. Education: Bachelor Science in Nursing or Bachelors in Computer Science/Engineering or Informatics preferred.
B. Required Licensure: California Registered Nurse License and BLS certification required.
C. Minimum Experience: 3 years acute clinical nursing experience.
D. Leadership experience: 1 year supervisory experience required.
E. Knowledge: Understanding of key information technologies, network and system technology, expert in micorsoft applications,
project management, ability to multitask and complete complex projects across departmental lines.
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