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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex. 

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.  EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

American Express is on a multi-year journey to enhance our focus on Privacy compliance as well as Customer data handling and transparency.  As part of this journey, EDGP is establishing a global, enterprise Privacy center of excellence.  The Director, Privacy Standards & Training will sit within the newly formed Privacy center of excellence and define standards, procedures, training, and best practices across the enterprise to enable privacy-compliant business outcomes.

Primary Responsibilities

Collaborate with the Global Privacy Office, General Counsel Office, and key business partners to define what is required by region for privacy compliance Work with business teams, product owners, and technology to define and codify how to enable privacy compliance, and codify this in applicable standards and/or procedures Work with partners in the global Privacy COE to aid in the definition of controls, metrics, and reporting for all Privacy standards and procedures Socialize standards and procedures changes, as well as define and enable ongoing refresh program Establish best practices for standards, procedures, and training to drive enterprise continuity where ownership may be business unit or region specific Define training for all standards and procedures, including specialized training for specific audiences based on applicability, as well as socialization and ensured completion of requisite trainings Collaborate with Enterprise Data Management, Infosec, and Third-Party Lifecycle management teams to ensure that Privacy standards and procedures adequately reflect collaboration and adequately define roles, responsibilities, and requirements across teams Serve as the internal and external subject matter expert for ‘how’ privacy compliance is achieved at American Express

 Qualifications:

A strong strategic approach with 8+ years prior experience developing and implementing data management practices data privacy. Experience with developing and implementing policies, standards, procedures, and training across an Enterprise or local level for a financial services company Strong knowledge of and experience with implementing requirements of regulation Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information. High degree of organization, individual initiative and personal accountability and resiliency. Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment. Proven ability to manage multiple demands successfully within a matrixed organization. Track record of creating and leading strong cross-functional teams. Enjoys solving large and complicated problems. Ability to maintain a positive, ‘can-do’ attitude

Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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