The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Director of Banquets is responsible for providing strategic leadership and operational management for all aspects of Banquet Operations. This role encompasses developing and executing strategic plans, inspiring and engaging employees, overseeing financial performance, and ensuring the continuous development of staff and service standards. The position plays a key role in driving competitive differentiation within the market while maximizing revenue and ensuring an exceptional guest experience.

THE DAY-TO-DAY:

Oversee banquet financial performance, ensuring costs align with budgets and profit margins meet targets.

Lead teams through effective communication, administration, and financial controls to deliver exceptional food, service, and guest experiences.

Collaborate with the Director of Catering to develop budgets and execute strategic business plans.

Establish and monitor staffing guidelines, training programs, and adherence to luxury standards.

Ensure seamless communication among teams to deliver successful convention events.

Delegate responsibilities clearly to department leaders and provide follow-up to meet operational goals.

Conduct regular meetings to share key updates, solicit feedback, and address concerns.

Oversee budget planning, purchasing, and maintenance of banquet facilities and equipment.

Ensure accurate billing for banquet events and maintain positive client relationships.

Foster a culture of teamwork, employee satisfaction, and adherence to guest service excellence.

Maintain the upkeep of convention spaces through collaboration with other departments.

THE IDEAL CANDIDATE:​

Bachelor’s degree in hospitality management or a related field, or equivalent professional experience.

At least 4+ years of relevant experience in banquet operations or a similar role.

Proven experience managing employees in a unionized environment, with a strong understanding of Collective Bargaining Agreements.

Proficiency with catering sales systems, specifically Delphi, for efficient event planning and management.

Demonstrated ability to lead teams effectively, foster collaboration, and maintain luxury service standards.

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking 

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19949

Are you ready to JOIN THE SHOW? Apply today!