This position is responsible for leading business development and customer relationship management throughout the Company, driving business growth and developing strategic partnerships with existing and future clients. In addition, this leader will ensure that TelCom’s commitment to its customers is consistently demonstrated through the nurturing of positive relationships with existing clients and a strong focus on client retention. Actively explores potential new lines of business and growth opportunities, always demonstrating a full commitment to industry-leading customer satisfaction. Connecting you to great benefits Weekly Paychecks Paid lodging and per diem when overnight travel is required Paid Time Off, Parental Leave, and Holidays Insurance (including medical, prescription drug, dental, vision, disability, life insurance) 401(k) w/ Company Match Stock Purchase Plan Education Reimbursement Class A CDL Licensure program Legal Insurance Discounts on gym memberships, pet insurance, and much more! Responsibilities Develops and executes business development strategies to meet or exceed revenue, contribution margin, and cash flow goals in alignment with strategic objectives. Collaborates with operations leadership across the organization to optimize lead generation, drive revenue growth and expand TelCom’s footprint in various markets. Creates and implements sales strategies for customer acquisition and conversion. Ensures that questions and concerns from current and potential customers are addressed expediently. Maintains proactive communication with customers, both current and potential, to ensure they are knowledgeable of TelCom’s services and its ability to meet their needs, highlighting TelCom’s strong commitment to safety and quality. Represents TelCom at various trade shows and other customer or industry events. Recommends and maintains TelCom’s industry-related memberships. Plans and organizes TelCom sponsored customer events that strengthen the Company’s brand and creates new business opportunities. Develops, maintains and implements promotional and customer appreciation materials/programs. Maintains knowledge of existing, new and potential new opportunities throughout the industry. Prepares lists of prospects from leads, and calls on prospective customers. Gathers and maintains actionable business intelligence related to internal and industry contracts, including upcoming projects, grants / funding, work awarded to competitors, engineering firms being utilized, material availability and sources, etc). Remains involved in the life cycle of the customer from introduction to the bidding process and follow-up of contract awards. Communicates with the Executive Team and other TelCom members with findings and recommendations of follow up needed. Other duties as assigned Qualifications, Skills and Experience Bachelor’s Degree in a Business Marketing or related field and 10 or more years of telecommunications industry customer experience-related position, or combination of education and experience is required. MBA or equivalent degree is preferred. Reputable telecommunications industry persona. In-depth industry knowledge - field experience a plus. Substantial experience preparing and giving presentations to various sized groups or individually while representing the organization in a positive way. Proven ability to effectively work with individuals at all levels of an organization, both internally and externally. Proficient word processing, spreadsheet, database, Internet and cloud-based computer skills are required. Working knowledge of Google suite of applications strongly preferred. Ability to work independently, with minimal oversight and/or guidance. Core Competencies Strong leadership aptitude Strong customer service commitment Strong relationship development and maintenance focus Exemplary and professional communication skills, both written and verbal Appropriately gives and receives feedback Openness to change Highly organized Self-motivated and independent Highly results driven Strong organizational commitment Work Environment/Physical Demands The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sit, stand and/or walk Occasionally bend, squat, kneel, crawl or twist on concrete, dirt or gravel surfaces Frequent use of sight (specifically, close to perform computer work), hearing and voice Use of hands, arms, and fingers to perform routine and repetitive tasks Occasional light lifting (up to 20 lbs) Salary Range $100K - $160K Why work with us Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. To apply for this opportunity, please visit our careers page at https://careers.telcomconstruction.com/telcom. Building stronger solutions together Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.