Santa Maria, CA, 93457, USA
18 days ago
Director Clinic Operations
**Overview** Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals imaging centers laboratories and post-acute services. We offer the following benefits to support you and your family: + Annual Incentive (Bonus) Program. + Matching Retirement Program. + Tuition Assistance for career growth and development. + Health/Dental/Vision Insurance. + Free Membership to our Care@Work program supporting child care, pet care, and adult dependent needs. + Employee Assistance Program (EAP) for you and your family. + Flexible spending accounts. + Voluntary Protection: Group Accident, Critical Illness, and Identity Theft. + Wellness Program. + Paid Time Off (PTO). **Responsibilities** This Director of Clinic Operations will oversee 4 Primary Care clinics located in Pismo Beach, Nipomo, and Santa Maria. **Position Summary:** Responsible for leading, planning, directing, monitoring and improving the overall performance for assigned clinics to achieve excellence in the delivery of daily operations. Engages staff and cultivate a positive clinics culture that prioritizes humankindness and patient-centric care. Accountable for operational, financial, clinical, quality, and business development activities across multiple disciplines. **Principal Duties and Accountabilities:** + Oversees the development of assigned clinics and regularly manages improvement projects and is accountable for operational, financial, and business development activities. + Develops, analyzes, and implements processes and systems to enhance customer service across assigned clinic(s) and takes ownership of and drives needed improvement in all aspects of operations, including clinic productivity, patient satisfaction/experience, provider satisfaction/experience, community efforts and serves as the local representative for the area. + Responsible for financial management of the assigned clinic's financial operation budgets, including forecasting gross and net revenues, visit projections, and expenditures. + Plans, coordinates and effectively leads assigned clinics to meet patient care, administrative, operational, and support requirements. **Qualifications** **Required Education and Experience:** + Bachelor's degree or a combination of education and/or additional job related experience in lieu of the degree required. + Minimum of five (5) years experience in related field required. + Minimum of three (3) years management experience required. **Required Special Skills:** + Working knowledge of community clinic/health center operations required. \#LI-DH **Pay Range** $56.83 - $82.40 /hour We are an equal opportunity/affirmative action employer.
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