CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

To improve CHEP Spain market position through delighting our customers with great customer service, retaining their business and growing with them through lane expansion and with the responsibility to grow the revenue line in a profitable way finding new business opportunities. The role is expected to participate in building the growth strategy for the company and taking a lead position in the implementation.Implement Asset productivity culture in the Commercial teams, engaging the AP Innovative culture and improving the main kpi in the manufacturer area (FTR, Leakage, Stock growth,Implement the digital transformation of the company by boosting new initiatives and balancing creating and optimizing value to our customers.

Major/Key Accountabilities

Growth – Achieve the annual revenue budget for existing and new customers. Build growth strategy in existing & new sector. Lead multifunctional teams to ensure that CHEP retains current customer business when under threat from competition. Control and monitor sales funnel.Asset Productivity – develop AP strategy in the manufacturer area and improving the internal collaboration with the rest of the areas.Customer Satisfaction – Increase the NPS for customers through ensuring that they receive outstanding customer service, both in the field and from the office. This should include ensuring the smooth roll out of new initiatives and tools.People – develop a team of high performance account management and sales staff. Work to increase engagement through improving the work experience of the team members, invest in appropriate zero harm initiatives, job training and coaching and ensure that high potential colleagues are given the opportunity to develop their careers within the business.Cost Efficiency – Ensure careful management of T&E costs through the roll out of route planning and management of expenses. Work with the supply chain team to address quality issues before they become a cause for customer concern or a major cost to CHEP. Ensure that revenue recovery activity becomes “business as usual” activity through the Business Intelligence team.– Work with the CET to deliver CHEP Spain sustainability targets. Work closely with commercial finance to ensure that customer relationships remain economically sustainable for both CHEP and the customer.

Qualifications

Business / Commercial Degree, MBA

Experience

Minimum 4 years in a commercial role with people management.Minimum 10 years general business experience.Good grasp of commercial finance and the basis upon which investment decisions are made.

Skills and Knowledge

The successful candidate will be able to demonstrate a successful track record of:Delivering high levels of customer satisfaction and loyalty,Leading large and complex commercial negotiations,Defending business against competitive threatDelivering growth through lane expansionAbility to improve profitability, drive growth, identify new revenue streams and reduce overheads.Energy and Passion for team work and success.Ability to attract, identify and develop key talent within the organisation.Able to communicate key messages and motivate people.Drive for ResultsDecision quality

Languages

Required: Fluent Spanish & English

Desirable: Other European language

Preferred Education

Masters

Preferred Level of Work Experience

More than 10 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.