QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
The Opportunity
The mandate is clear: we must transform. Our industry is evolving, we're evolving, and so are our customers and their needs. We have incredible partner teams across Merchandising, Content, Insights, and Product. Our executive leadership is engaged and empowered, ready to achieve amazing things. We just need you!
You will drive transformation by building a process for a position that doesn't widely exist in the market. The right leader will consider what is needed for a successful shoppable streaming ecosystem - applying both content and merchandise to be successful. You will be asked to take the best of both worlds and throw in net new ideas to create the commercialization and monetization strategy. It will be your responsibility to ensure that every product has a direct connection to the content, with thoughtful placement and positioning to increase sales, margin and customer viewership retention.
Are you just as comfortable diving into data analysis to create strategic plans as you are in shaping and guiding creative outcomes?Do you have experience with understanding the customer and using design thinking to create new experiences that increase revenue, boost viewership, and enhance the brand?Do you bring hands-on experience in strategy, leading strategic planning, Return on investment analysis, optimizing merchandising processes, and a grasp of retail brand strategies, value propositions, and brand architectures?Do you enjoy the challenge of building processes from scratch and scaling them over time, turning "nothing" into "something" and then growing it further?Can you read the business's signals, diagnose its needs, and provide tailored solutions that go beyond a one-size-fits-all approach?Do you love to test ?If this sounds like you, we're ready to transform together!
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
Define Content & Product Planning ProcessesOptimize content mix and product mix within content.Ensure seamless connection between products and content.Drive sales, margin, and customer retention.Evaluate strategies using metrics and KPIs, adjusting as needed.Build & Manage Commercialization TeamRecruit, train, and lead a team of Commercialization Strategists.Oversee execution for specific content types.Manage sample acquisition, data analysis, and strategy execution.Provide progress readouts and insights.Support Content OptimizationLead ideation, product selection, procurement, and visual merchandising.Develop and test hypotheses for product placements.Create a repeatable playbook for successful execution.Develop Cross-Functional Insights & StrategyCreate insights, decks, and strategic recommendations.Ensure content execution aligns with brand standards.Build Analytics & Tooling InfrastructureCollaborate with Analytics to create dashboards and track KPIs.Standardize documentation, processes, and tracking tools.Ensure data is widely accessible and actionable.What You Bring
You have 10+ years of corporate exposure in retail eCommerce, digital commerce, content monetization, or direct-to-consumer (DTC) sales.Experience overseeing P&L and driving commercial outcomes.Ability to work at both a high strategic level and in a hands-on executional role.A understanding of digital content ecosystems, including social commerce, live shopping, and interactive video experiences.Knowledge of merchandising, pricing strategies, and digital product discovery techniques.You have strong ownership and program management skills with proven ability to influence senior executives, cross-functional teams, and external partners.You have experience building and scaling new processes and growth strategies , iterating, and optimizing with data to build a sustainable ecosystem. Ability to synthesize complex data into strategic decisions and actionable insights.Experience building and scaling high performing teams.You have a MBA. A bachelor's degree with a deep content or merchandise planning experience will also be considered.You will drive transformation by building strategies, process, and infrastructures for a position that doesn't exist in the market. The right leader will consider what is needed for both content and merchandise to be successful and take the best of both worlds to create the commercialization and monetization strategies for a directly shoppable streaming ecosystem. It will be your responsibility to ensure that every product has a direct connection to the content, with thoughtful placement and positioning to drive sales, margin and customer viewership retention.For New York City based roles only: Salary ranges are general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience and geographic location as well as business and market conditions.
#LI-KC1 #LI-Hybrid
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
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