Toronto, ON, CA
8 days ago
Director Consulting Services – Quality Engineering (QE), Managed Services
Position Description:

Who is CGI? We are Canada’s largest Information Technology Outsourcing and Management Consulting Company with a true global presence in a fast-paced and energetic atmosphere. CGI offers more than a job. CGI’s continuous growth is also a testament to the confidence clients place in them and to the dedication of their professionals. At CGI, all employees are called members because they feel a powerful sense of ownership and accountability.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at www.cgi.com
We are currently seeking an experienced DCS Leader, Director for Testing.
This role is hybrid and requires you to be in our downtown Toronto office (250 Yonge Street) 2-3 times per week - subject to change at any time

Your future duties and responsibilities:

Scope :
The Director Consulting Services, DCS – Testing Services contributes to the development and delivery of testing solutions. The Director will staff, train, and provide technical guidance to test automation developers embedded in scrum teams aligned to Business Units. The Director will also be responsible for introducing new solutions/tools to the client.

Service Delivery

• Oversee the design, development, and execution of comprehensive quality assurance and testing plans for managed services solutions.
• Proactively manage delivery and financial risk in a portfolio of projects and new opportunities
• Take accountability for the successful delivery of contract engagements coordinating with CGI global delivery centers
• Oversee delivery activities to ensure solutions are delivered on-time and on-budget as well as deliver business value

Team and Member Management
o Lead an organization of managers and test engineers providing software test automation and quality assurance
o Staff agile teams with test automation developers and QE who will be developing tests at the same time as software features are being developed
o Foster the development of the team’s capabilities and expertise in line with client needs/market evolution
o Proactively manage member assignments on delivery engagements and for new opportunities
o Plan resource requirements and recruitment needs and take responsibility to on board CGI new members
o Attract and retain internal talent pool by supporting the career development of team members
o Ensure continuous and effective management of performance through ongoing dialogue, follow up and timely completion of member performance evaluations

Required qualifications to be successful in this role:

• PASSIONATE ABOUT TESTING;
o Relevant experience of 10-15 years in the QE/Testing
o Should have experience in QA/QE Managed Services
o Deep understanding of Test automation strategies/solutions
o Must have both sales experience and significant delivery experience;
o Ability to lead and participate in executive level business and technology discussions – VP/ AVPs/Sr. Managers
o Strong communication skills, both verbal and written, geared to communications with C-level executives
o Results oriented business leader with solid understanding of budgets, forecasting, planning, P&L’s and complex pricing models
Cross Industry knowledge including Banking

Use of the term ‘engineering’ in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices engineering or possesses the requisite license as prescribed by the applicable provincial or territorial engineering regulator. We are seeking individuals with expertise in IT engineering-related functions, but licensure from an engineering regulator is not a prerequisite for this position. Engineering is a regulated profession in Canada which is restricted in terms of use of titles and designation.

Skills: Client ManagementDevOpsAccount ManagementBusiness DevelopmentFinancial ServicesLeadershipProposal Writing What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.

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