You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

 

The Quality Assurance (QA) Director is a collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization. The individual will be responsible for leading a team of professional’s working on quality assurance reviews and financial analysis to ensure reporting accuracy of various regulatory reports submitted to the Federal Reserve Bank (FRB) and Office of Comptroller of Currencies (OCC). The individual will support, train, and provide people leadership to successfully deliver QA responsibilities and will work in close coordination with Regulatory Reporting, Finance Data Governance, Service Management, Technologies, and various other teams.

 

Responsibilities include, but are not limited to:

·    Maintenance of and compliance with Regulatory Reporting Governance policy (RRGP), Oversight Committee, and frameworks under the policy.

·    Compliance with Self-Identified Re-filing Assessment Framework (SIRAF), Regulatory Reporting Item Log (RRIL), and Cross Report Reconciliation framework.

·    Develop new and maintain existing trainings launched under the regulatory reporting training program.

·    Lead quality assurance reviews (Process, Control, Conformance, & Transaction testing) of regulatory reports, share observations, and monitor closure.

·    Support regulatory reporting to ensure compliance with the reporting guidelines issued by the FRB and OCC.

·    Managing and responding to requests from regulators on an as-needed basis.

·    Leading a team of professionals with a focus on continuing to develop governance and QA review skillsets for the future.

·    Display thought leadership, drive process, and support work/life balance initiatives.

Minimum Qualifications:
·    10+ years of work experience in Banking/Financial Services.
·    Bachelor's degree required.
·    Extensive experience in Quality Assurance.
·    Knowledge of financial and regulatory reporting.
·    Proven people leadership experience and ability to attract, engage, and retain high caliber global talent.
·    Strong relationship management and conflict resolution skills with a proven track of positively collaborating, influencing, and extensively coordinating with internal and external partners.
·    Excellent written and verbal communications with ability to communicate complex concepts in simple terms.
·    Ability to be flexible, prioritize multiple demands, and effectively manage in a matrix organization.
·    Ability to think strategically.
·    A self-starter with a passion to consistently deliver high quality service and exceed stakeholders’ expectations.

Preferred Qualifications:
·    Master’s degree in Finance/Accounting preferred.
·    CPA is a plus.
·    Knowledge of regulatory audit or process review is a plus.

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.