**Description** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. **General Counsel’s Organization:** Where great legal minds influence global business strategy. Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by: + Providing rich work experiences and opportunities for professional development + Recognizing and rewarding those who drive and deliver results + Respecting and valuing diversity, integrity, and personal accountability **Role & Responsibilities:** The Advertising, Marketing & Customer Experience Team of the General Counsel’s Organization at American Express is seeking a Director & Counsel to provide legal and strategic support for various transformative servicing and marketing initiatives, products and services. The Director & Counsel will support the development and execution of the Artificial Intelligence (AI) strategy within the Global Services Group (GSG), and GSG’s focus on transforming both colleague and customer experiences through innovative solutions. Additionally, this role will focus on supporting the development and launch of novel marketing products and strategies within the US Consumer Marketing team (USCM). This position will report to a Senior Counsel. Here’s just some of what you’ll do in this role: + Support development and launch of servicing and marketing AI use cases. + Collaborate with cross-functional teams and colleagues across the General Counsel’s Organization, including other lawyers supporting various AI initiatives, as well as other groups, like Privacy and Compliance. + Support global scaling of AI use cases across markets, collaborating with market lawyers and local compliance and risk leads. + Coordinate development of enterprise positions and standards on novel issues presented by AI and other innovative technology in servicing and marketing use cases. + Drive consistent legal frameworks and sharing of best practices through effective collaboration with other business unit lawyers working on AI initiatives. + Provide thought leadership and creative problem-solving on how to responsibly and ethically accelerate innovation within GSG and USCM. + Monitor external perspectives and developments in AI. + Partner closely with marketing teams to help them manage legal risk and deliver on their mission to deploy compelling marketing and provide innovative and cutting-edge experiences to current and prospective customers. + Support development of customer and colleague user experiences; draft and revise marketing claims, disclosures and other customer communications. + Advise on servicing and marketing initiatives with nuanced, risk-based analysis, creative problem solving, agility, consistency, and a deep understanding of a wide range of American Express products and services. + Support special projects that require subject matter expertise in the area of marketing law as it applies to all media, including social media, affiliate marketing and influencer channels. + Develop strong working relationships with executive leaders and stakeholders. **Qualifications:** Minimum Qualifications: + J.D. with admission to practice law in the United States; admission to the New York in good standing or eligibility to do so is preferred + 6 years of work experience in a law firm and/or in-house corporate legal environment + Be passionately curious about AI and a voracious learner. + Be willing to dive deep on the technology as part of the legal analysis + Passion for working towards creative, solution-oriented outcomes that effectively address legal requirements and resolve issues with practical, risk-based solves. + Translate complex matters into digestible decisions and advice for business partners and other stakeholders + Comfortable navigating ambiguity + Experience advising business teams, including the review of new user experiences + Experience in and passion for leading teams and talent development + Passion for developing a deep understanding of business needs and objectives with a close partnership with business clients + Strong communication skills with ability to convey advice clearly and synthesize complex issues + Must work well in cross-functional team settings + Demonstrated experience in gaining credibility, managing expectations, and developing strong working relationships with legal colleagues and clients **Preferred qualifications:** + Knowledge of advertising and marketing laws (specifically FTC regulations and guidelines) and experience with their practical application to marketing content (native advertising, offers, claims, etc.) + Knowledge of advertising laws, including FTC guidelines, state UDAP laws, and CFPB UDAAP principles **Additional Details:** + Location: New York, NY + Travel:Little to none **Qualifications** Salary Range: $170,000.00 to $255,000.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. **Job:** Legal **Primary Location:** US-New York-New York **Other Locations:** US-New York **Schedule** Full-time **Req ID:** 25001178