New York, NY, US
8 days ago
Director Field Operations & Quality Assurance
Job Description

There’s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.

As the Director of Field Ops & QA you are responsible for the leadership and oversight of site level Sales and Marketing Administrative & Operational functions. You will be responsible for building and maintaining strong working relationships with Sales and Marketing partners and other site leadership by way of excellent written and verbal communication skills.This position requires an active and engaged partnership to support key performance indicators, goals and initiatives as set forth by the company, including budgeting and profit metrics. The DFO must effectively lead and mentor a team, foster a positive culture, possess in-depth knowledge of process and policy, associate development and performance management.  

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