Director Global Operations
HCA Healthcare
**Description**
This position is incentive eligible.
**Introduction**
Do you want to join an organization that invests in you as a Director Global Operations? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
**Benefits**
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
**_Note: Eligibility for benefits may vary by location._**
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Director Global Operations like you to be a part of our team.
**Job Summary and Qualifications**
As the Director, Global Operations you will be responsible for partnering with HCA Healthcare functional leaders to guide the strategic planning, execution and stand up of new enterprise-wide capabilities. You will also be responsible for overseeing the governance of new capability stand-up, development and implementation of risk management strategies, and performance metrics to ensure seamless integration and continuous improvement.
**Key Competencies**
_Strategic Leadership_
+ Support the development and maintenance of HCA Healthcare’s overall global operations strategy
+ Advocate for adoption of enhanced operating practices, ensuring minimal disruption and maximum business efficiency
+ Support HCA Healthcare’s global operations portfolio, including ownership of program timelines, escalation of risks and managing work across global stakeholders
_Operational Excellence & Transformation Management_
+ Coordinate and oversee the governance of new operating model implementations spanning cross-functional teams. Ensure timely completion of implementation targets.
+ Demonstrate a deep understanding of operational execution for global programs, with proven ability to organize efforts, identify potential risks and develop mitigation strategies, while also developing and monitoring performance metrics to ensure alignment with strategic goals
+ Implement process improvements to enhance efficiency and effectiveness across the organization
+ Establish key performance indicators (KPIs) and metrics to measure the success of transformations, including operational efficiency metrics
+ Conduct thorough operational readiness assessments to ensure preparation of all systems, processes, and teams
+ Establish standard processes and maintain a centralized repository of documentation for future reference and continuous improvement
**Competencies**
_Professional_
+ Background in running operations in global and matrixed environments
+ Proven track record of overseeing and successfully executing large-scale strategic transformations
+ Strong project management skills, with expertise in planning, coordinating, and executing complex projects with multiple stakeholders
+ Ability to present complex financial information clearly and succinctly to all levels of the organization, including board members, senior-level executives, vendors, external stakeholders
+ Possesses excellent interpersonal skills, with the ability to build relationships and influence stakeholders at all levels in a hybrid, multicultural environment
+ Ability to work effectively in a fast-paced, dynamic environment
**Requirements**
+ Bachelor’s degree (Master’s preferred)
+ 10+ years of experience in Operations or Program Management roles, preferably in a large global organization
+ 6+ years of experience in people management
+ Experience working across geographic regions highly preferred
+ Willingness to travel up to 25% of time, including international travel
+ Located in or willing to relocate to Nashville, TN
HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director Global Operations opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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