Job Purpose:
The Director provides leadership and oversight for multi-state operations of iLIFE, a fiscal services agency. The Director is responsible for optimizing operational processes and infrastructure and executes strategic projects to impact program quality and growth.

Essential Job Functions:
(Reasonable Accommodations may be made to enable individuals with disabilities to perform these essential functions.)

1. Oversee effective program operations Works with the management team to develop and implement procedures for daily operations aligned with funders/oversite agencies’ expectations and contract requirements
2. Enhance program operations Works cooperatively with teams to coordinate and monitor program quality, ensure quality outcomes, facilitate continuous improvement strategies to position iLIFE as an industry leader
3. Maintain and monitor program contract compliance; manage program audits by funders and external auditors
4. Drive financial stability by managing expenses, meeting program financial targets, and promoting optimal utilization
5. Direct data collection and reporting and operational/quality metrics, support data analysis, and lead decision making to ensure optimal operations and drive performance excellence
6. Responsible for the business and culture development by driving iLIFE strategic and program goals and performance with compassion and collaboration
7. Collaborate with senior leadership to develop and implement strategic plans and goals for iLIFE to align with the agency’s strategic direction
8. Build collaborative relationships Network with key contacts, develop ongoing collaborative communications with funders, and establish networks within long-term care and fiscal management fields
9. Serve as a public representative for the agency and affiliates promoting current and future CFI and affiliate operations

Leadership Responsibilities:
1. Performs human resources responsibilities for employees which includes interviewing and selection of new employees, promotions, employee development, performance evlauations, compensation changes, resoution of employee concerns, corrective actions, termination, and overall employee morale.
2. Develops and recommends operating and capital budget and controls expensures within approved budget objectives.
3. Responsible for ensuring that personal actions, and the action of employees supervised comply with the policies, regulations, and laws applicable to funders, contracts, and CFI business.