This role can be based remotely USA.
Oversees strategy, implementation, and delivery of innovative tech initiatives to drive business growth and efficiency. Leads cross-functional teams to optimize internal systems while providing top-tier client solutions. Oversees the day-to-day internal operations of Jabil’s Indirect Technology stack including Coupa, Digital Adoption (WalkMe, WhatFix or Userlane), and Strategic Sourcing (ScanMarket, Coupa Sourcing, Coupa CSO) including the management of global shared services for catalog and supplier enablement. Oversees the development and day-to-day external operations of Jabil’s Procurement Technology Services. Ensures alignment with organizational goals, fosters stakeholder collaboration, and maintains a focus on emerging technologies. Adept at balancing technical execution with business objectives, delivering measurable results, and cultivating long-term partnerships. Candidates must have extensive experience in Coupa’s Business Spend Management Suite.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Internal Operations:
Provide and facilitate thought leadership in support of developing new and differentiated capabilitiesLead product demonstrations to customers, business units and any other stakeholdersInterface with the functional business teams to conceptualize and build valuable solutions, products and servicesInterface with the customers, business units, functional and divisional leads to understand and translate pain points to ultimately drive maximum service level to the customerProvide and facilitate thought leadership in support of developing new and differentiated capabilities Manage the brand identity and communications related to the solutions, products and servicesOwn the product roadmap for innovative differentiated products and services for JabilOversee the development progress of the products with internal and external development teams as well as ITDevelop training materials, architectural documentation, marketing documentation and all other collateral related to the solutions, products and servicesProvide training and coaching to the user community to ensure the most efficient use of solutions, products and servicesDrive the deployment and user adoption of the solutions, products and services and track and monitor their valueFacilitate value creation with the customers and business units by interpreting the actions derived from solutions, products and servicesIdentify opportunities for continuous improvement of Jabil’s Supply Chain capabilities and tools.May perform other duties and responsibilities as assigned.External Services:
Engage directly with our clients on various procurement and supply chain-related initiatives focused on improving efficiency, driving effectiveness, and increasing their ability to influence spending and drive value throughout their organizations.Manage and support client project workstreams, such as:Supply chain and procurement assessmentsProcurement strategy roadmap creation and capability developmentScenario modeling and analyticsCoupa Implementations, Managed Services, Platform Run and MaintainSupports internal firm-building initiatives such as:Scoping, market, and supplier researchRFx (development, management, and evaluation)Supplier evaluation & selectionNegotiationsOperational improvement & innovationBusiness development and practice development efforts, including but not limited to the development of knowledge capital, proposal, and RFP responsesBenchmarkingClient ResearchEmployee DevelopmentManaging resources and managing client or internal projectsLead teams of consultants, analysts, and other staff members to oversee the support and services provided to clients
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
EDUCATION & EXPERIENCE REQUIREMENTS
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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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