Job Description

Job Summary

The Director, Insurance Claims Property and Casualty will coordinate the handling and oversight of claims for all coverages.  The Director is responsible for resolution of claims to achieve the best possible financial conclusion, working closely with corporate leadership providing guidance and assistance in all claims-related matters.  Manage one or more direct reports.

Responsibilities

Manage general liability claims up to $400,000 and commercial property claims up to $1,000,000 globallyManage and coordinate with legal high risk/high profile property and casualty claims for business units not insured under the MVW managed insurance programs.  This includes coverage review and analysis, claim preparation, tendering of the claim, management of the claim to resolution and depending on the claim, trial monitoring, settlement concurrence and trial strategy. Manage and negotiate business interruption claims in conjunction with the Director, Insurance and Risk Finance.  Responsible for the preparation, negotiation and settlement of business interruption claims which includes lost sales, financing, ancillary revenue, rental revenue, and related expenses incurred by the resort. Manage business interruption losses with forensic accounting firm. Review adequacy of reserve and help develop disposition strategiesResponsible for providing technical guidance in the investigation, reserving, and disposition of claimsManage and resolve issues with subpoenas, request for production, answers to interrogatoriesKeep current on coverage applicable negligence laws/joint negligence/innkeepers/timeshare and/or residential constructionCoordinate with Public Relations potentially high-profile cases and provide guidance as neededAccess Westlaw for case studies that support our defenseAfter conducting a thorough claims review, provide concurrence or rejections of denialsMonitor the work product of dedicated adjuster teamsDevelop action plans to guide claims to the best possible resolutionResponsible for quarterly claims reviewsProvide guidance, recommendations or direction to dedicated units of adjustersWork closely with the Safety & Security team to identify claims trends and coordinating investigationsAuthor a quarterly Lessons from Losses to be distributed to Operations and LeadershipAssist Insurance team with potentially high-risk business case reviews and provide support and guidance as neededCoordinate with A&C building maintenance and wind HPR plans and strategiesManage third-party adjusting companiesCoordinate with the Director, Insurance – Risk Finance deductible allocations, chargebacks, and provide feedback and guidance for actuarial analysisProvide the law department/litigation group support and guidance as needed for insured claimsSpecial projects as needed

Candidate Profile

Education/Experience

Four-year degree from an accredited college; JD from an accredited Law School desirableMinimum of 12 years claims adjusting/oversight experience and/or litigation experience.

Technical Skills

AIC, ARM, CPCU preferred and/or professional claims training from an insurance company of recognized responsibility

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.