Why work at TidalHealth? 

Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News’ Best Hospitals Procedures & Conditions ratings.  Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally. 

Director - Medical Staff Services Position Summary 

The Director of Medical Staff Services is responsible for directing the operations of Medical Staff Services and Physician Relations at TidalHealth Peninsula Regional and TidalHealth Nanticoke. Serves as support to the Officers and Chiefs of the Medical Staffs and the Chief Medical Officer (CMO) for the following: Medical Staff standing committees APP Council Joint Commission Credentialing and Privileging Physician Relations and onboarding Medical Staff Events, meetings, and conferences Identification of issues, communication to the point of source and possibly facilitating the effort to resolve Medical Staff Office budget

Director - Medical Staff Services Position Requirements  

Education

Bachelor's degree is required.  A Master’s degree in healthcare or business administration is preferred. Certified Professional in Medical Services Management preferred.

Experience

Five (5) plus years’ experience in the healthcare-related field with organizational and interpersonal skills involving physicians, administration and other healthcare professionals required. Three (3) plus years’ experience at a managerial/supervisor level. Management experience should include an excellent working knowledge of PI philosophy and tools utilization.

Mental Demands

Demonstrates a high level of:

Leadership skills to effectively interface between the Hospitals and Medical Staffs. Knowledge of Performance Improvement skills which include facilitation, team leadership, measurement, etc. Independence in responding to the needs of the Medical Staffs Analytical skill and ability in conflict resolution, the appropriateness of responses to physicians and problem solving Interpersonal skills necessary to interact and deal effectively with physicians, Administration and the public Well-developed oral and written communication skills Knowledge of physicians and their referral patterns Personal initiative, poise, confidence and willingness to accept challenge

Must possess:

Negotiating skills Good time management and organizational skills Good listening skills Demonstrates sound and working knowledge of the following processes: Managed Care: Acute care setting, credentialing process NCQA standards – delegated credentialing Joint Commission/CMS OIG/CIA Demonstrates knowledge of changing trends in the health care industry

Responsibilites for Assets

Significant monetary responsibility. Damage or loss is possible but can be prevented by the regular exercise of care, attention and checking. Recommends purchases as needed for inclusion in Capital and Operating Budget

Director - Medical Staff Services Schedule 

Primarily day shift, Monday through Friday. Evenings and weekends may be required as needed.

Director - Medical Staff Services Benefits 

At TidalHealth, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non 12-hour shift schedules and part-time team members working at least 30 hours or more on weekends only are eligible for benefits. 

Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.