ImpactAs a Director of Membership Marketing located in Atlanta, GA or remotely you will be managing the strategic development, execution, and optimization of Shipt’s offering. This role involves crafting innovative strategies to enhance customer engagement and retention, overseeing the operational execution of these initiatives, and ensuring alignment with overall business objectives. The Director will collaborate with cross-functional teams to drive the success of loyalty initiatives and ensure a seamless customer experience.

While no two days are the same, you will devise near term and long term strategies to support the evolution of Shipt’s marketplace benefit for consumers. Play a pivotal role in marketing promotional strategy for membership and delivery offerings, leveraging data to guide decisions. Partner with cross-functional partners to understand business needs and bring strategies to life. Demonstrate accountability for key performance metrics, with keen eye to ensuring team strategies contribute to business goals. Build “Executive ready” project deliverables and provide constant and clear communication of objectives, status, tactics, and results to all relevant stakeholders at various levels of the organization. Also, demonstrate intense curiosity to learn the business, the consumer, and the market by staying informed of competitive loyalty trends.

What You’ll Need to Be SuccessfulYou have a Bachelor’s DegreeYou have 10 years of experience within loyalty marketing or digital marketingYou have experience working for a marketplace company or company with a subscription modelYou have the ability to operate in ambiguity, adapting to a dynamic environment to change scope and focus with easeYou have a deep understanding of how to integrate consumer insights and strategic business analysis to inform business and marketing strategies; this includes segmentation, need states, and test and learn approachesYou have experience in retail promotional levers and budgetsYou have experience coaching others and building organizational talent relative to loyalty marketing and driving consumer-centric decision making.You have experience working cross-functionally with internal teams and external partners, including stakeholders at all levelsYou have strong analytical skills and the ability to craft actionable insights from complex dataYou have excellent communication skills, both written and verbal; must have experience storytelling through data and slide presentationsYou must be able to travel up to 25% as required.

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader.  Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day.  Learn More.

Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

Please inform your recruiting contact upon initial connection if you need any accommodations.

Employees (and eligible family members) are covered by medical, dental, vision and more.  Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave.  Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

Pay Range:

Metro Areas of Boston, District of Columbia, Los Angeles, San Francisco, Seattle and New York City: 

$138,129-$276,364

All other locations:

$115,214-$230,321

Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.