**Working with Us** Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . **Summary:** The Neuroscience Director, Patient Access Strategy & Marketing is responsible for building, leading, coaching, developing, and energizing a team. The team effectively launches, sustains, tracks, and improves our ongoing patient support services program, strategy, and tactics for the BMS portfolio of Neuroscience products. The position has accountability for operational excellence of existing programs and new launches. In the short-term, he/she will lead strategic development and implementation of institution/hospital patient support program(s) focused on mitigating transitions of care challenges which will then integrate with existing patient support outpatient programs This position's ideal candidates is passionate about developing solutions that improve patient access to medication and treatment while taking a lead role in partnering with a matrix team while developing and mentoring a team. The Director will incorporate a patient centric approach in their commitment in helping minimize reimbursement and access barriers for BMS patients. **Responsibilities:** + Act as a subject matter expert on the reimbursement and access landscape, and educates matrix peers regarding access programs + Identify ways to constantly improve the patient journey regarding access, time to therapy, transitions of care, and adherence to the providers' recommended therapy. + Conduct, and if needed, collaborate with the matrix team on industry benchmarking, stakeholder analysis, market research, and patient and provider surveys to ensure BMS is launching and operating successful programs + Mentor, support, and develop the PASS Neuroscience team during new product launches or new indications to ensure effective rollout of hub processes, effective operation of new programs, and to proactively mitigate potential risks. + Partner with the field team leaders to ensure partners have full visibility into patient services programs, including access to current, compliant materials to support their healthcare provider (HCP) customers. + Direct PASS team in management of program budgets, invoice reconciliation, and workforce planning + Lead multiple projects in a fast-paced, deadline-driven, dynamic, and entrepreneurial environment, adapting to change as needed. + Any other duties needed to help drive to our vision, fulfill our mission, and abide by our organization's values. + Collaborate and work across cross-functional teams including, but not limited to, Brand, Legal, IT, and the broader PASS/MAx organization, to ensure strategies and initiatives are integrated and aligned. **Qualifications:** + Bachelor's degree in business, Health or Life Sciences, Healthcare Administration, or related field required; advanced degree (MBA, MA Public Health, PharmD, etc.) preferred. + 7+ years in the pharmaceutical, biotechnology, or commercial life sciences industries with 3+ years in patient services (including 1-2 years leading patient services) required. + Relevant experience with hub models, Medicare, Medicare Part D, Medicaid field schedules, private insurance payer policies, reimbursement process/coverage, hiring and managing a patient service team, reimbursement methodologies by setting of care disease state, prior authorization and appeal requirements, coding changes, appropriate claim submission, buy and bill, specialty pharmacy, etc. + Experience in Neuroscience and the hospital inpatient/Behavioral Health Unit setting is preferred. + Experience working with data aggregators and specialty pharmacy partners is preferred. + Leadership experience, with a record of successfully driving performance within a matrix organization. + Direct report management experience required. \#LI-Hybrid If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. **Uniquely Interesting Work, Life-changing Careers** With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. **On-site Protocol** BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. **Company:** Bristol-Myers Squibb **Req Number:** R1589816 **Updated:** 2025-03-09 04:37:19.691 UTC **Location:** Princeton-NJ Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.