The Director of Nursing Operations supports the practice of Nursing at Brooks Hospital by ensuring consistency in the standard of practice across the clinical settings. As a member of the Brooks leadership team, the Director of Nursing supports and facilitates an interdisciplinary team approach to the delivery of care.  This includes a nursing environment in which collaboration is valued and excellence in clinical care, education, and research is promoted and achieved, and evidence-based nursing practice is facilitated. The Director of Nursing ensures the continued advancement of the profession of nursing at Brooks. Demonstrates a commitment to create a nursing culture, such as Magnet, to achieve higher quality indicators, elevate nursing services, clinical outcomes and patient care delivery systems.

 Job Responsibilities: 

Maintaining standards of nursing practice in relation to safety, quality and evidence-based practice within the organization.  Ensure policies and procedures are in compliance with all appropriate regulatory and certifying bodies. (CARF, TJC and ACHA, etc.) Assures that a high quality of service is always provided to all patients and that all activities are in accordance with the mission, objectives, philosophy and standards of care of the organization. Supports research that contributes to improvement of nursing practice in a rehabilitation/post-acute setting.  Provides direction and structure for nursing education, quality improvement programs, nursing research programs and infection prevention programs. Assists the CNO, IP Nursing in oversight of nursing QI and nursing support services. Direct and implement processes to ensure/exceed compliance with ANCC Magnet Designation criteria in collaboration with nursing leaders (nursing managers), shared governance committees, program directors and other leadership staff.  Stays informed of nursing trends and new developments related to nursing practice in a rehabilitation/post-acute setting. Ensures delivery of nursing practice on a sound economic/ financial basis utilizing appropriate workforce staffing standards. Maintains channels of communication with peers and Senior Leaders as well as with management and staff within the hospital and system organizational structure. Facilitates development of programs for nursing staff development, orientation, continuing education and competency maintenance in collaboration with the Department of Learning. Supports nursing practice as it relates to licensure, regulatory requirements, accreditation requirements, documentation compliance and all other aspects of nursing that cross all inpatient programs and services. Support and assist with maintaining nurse practice policies, and procedures. Maintains current and ongoing knowledge of national/state laws and regulations that influence the practice of nursing and a sound understanding of their legal interpretation and implication. Promotes leadership through the assessment and further development of the current professional practice model and environment. Interprets the profession of nursing and the goals of Rehabilitation Nursing and the organization to the community. Assists the CNO, IP Nursing in the oversight of the nursing practice and collaborates with the programs in providing skilled, competent and knowledgeable staff to each specialty program. Participates in other related functions as directed by the senior nursing leaders. 

 

SUPPORTS the activities of the Nursing Department:

Supports nursing practice and development to include the planning, coordination, implementation and evaluation of the professional practice model, nursing education, quality improvement and infection prevention.  Represents Brooks in the community, state and region of nursing leaders. Participates in planning of physical facilities and utilization of space that affect management of the Nursing Practice. Ensures a staffing system based upon patient and family needs, and types and preparation of workers for the in-patient hospital. (RNs, LPNs, CNAs and support staff.)  In collaboration with Hospital Administrator, designs and recommends hospital-wide nurse staffing standards.  Plans for the utilization of personnel for maximum efficiency and quality of patient care.  Oversees the management of all central, hospital wide nursing functions, including PRN pool. Assists the CNO, IP Nursing in maintaining up-to-date job descriptions and performance evaluation criteria that define requirements, competencies, responsibilities and functions of the positions and determines their placement within the organizational structure and provides for remuneration based on performance. Collaborates with clinical department heads in developing budgets before submission to the Hospital Administrator. Participates in intra- and inter-departmental planning for improvement of patient care.  Oversees standards of safe nursing practice. Collaborate with programs in implementing recommended standards of safe and effective nursing practice. Interviews, verifies credentials and selects personnel for central Nursing positions. Collaborates with hospital leaders in the selection of staff for key program nursing positions. Promotes, transfers and terminates nursing employees. Shares committee service as appropriate with the VP of Nursing to ensure nursing is represented.  Performs such other functions related to this classification of job as assigned by the VP of Nursing. Oversees the nursing department in the absence of the VP of Nursing. 

 

SUPERVISES, EVALUATES AND CONTROLS THE NURSING PRACTICE:

Works with CNO, IP Nursing to evaluate service rendered by Nursing including quality of nursing care, competency of personnel and efficiency of operation.  Supports feedback system that encourages nursing staff to report concerns regarding professional practice or behavioral issues. Assists in developing an evaluation/performance management program. Assists in development of a nursing education program in collaboration with the Department of Learning. Collaborates with the programs in controlling expenditures related to time utilization, personnel, equipment and supplies. Participates in the development of specialty program policies and procedures related to nursing functions. Investigates complaints of dissatisfaction regarding nursing service rendered and takes appropriate action. Supports and facilitates interdisciplinary-shared governance process. 

STAFF INTERACTION:

Makes decisions and takes actions that consider needs of the hospital nursing staff. Demonstrates sensitivity to the needs and motivations of staff and works to maintain a friendly working environment. Volunteers to help staff in other departments as well as within the hospital. Listens to staff concerns and responds with empathy. Supports interdisciplinary shared governance. 

QUALITY

Consistently strives to understand, anticipate and meet the needs, expectations and satisfaction levels of patients and other “customers” and seeks feedback from others in improving the overall performance of Nursing Practice. Supports a culture of safety and transparency to bring errors, inefficiencies, inaccuracies, and potential solutions to the attention of senior leaders. Works with the VP of Nursing Develops innovative solutions to departmental problems. Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both patients and hospital. Maximizes efficiency in all departmental operations and measures progress against quality goals.

 

DEVELOPING SELF AND OTHERS

Attend training classes, seminars and continuously learn to maintain and increase job knowledge.  Willingly shares skills and knowledge gained with staff. Seeking feedback from others to improve performance. Maintains licensure and/or professional certification(s) (where applicable). Demonstrates willingness to learn other tasks to improve efficiency. Determines the qualifications and competence of nursing staff.  Directs and oversees the following with Department of Learning: Staff orientation to nursing practice Staff mandatory competency program (CE’s, CPR, Age, etc.) Licensure CRRN certification Clinical Ladder

Job Qualifications: 

Graduate of a state-licensed accredited school of professional nursing and licensed to practice as an RN in the state of Florida.  A master’s degree (or current enrollment in master’s program) is required.  Either the baccalaureate or master’s degree must be in Nursing (BSN or MSN). CRRN required within 12 months of hire. At least five years’ experience in a management position.    Strong leadership ability. Able to demonstrate financial, quality and patient satisfaction outcomes. Strong advocate of the interdisciplinary model and shared governance organizational structure.  Experience with change management and ability to support nursing practice within a programmatic structure. Strong emotional intelligence and ability to cultivate interdisciplinary relationships.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: 

Competitive Pay  Comprehensive Benefits package  Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs