**Description** - **THE ROLE** Leads the overall administration and management of Peri-op Surgical Services. Responsible for creating a culture of patient safety and establishing an environment that supports clear, effective communication between disciplines. Strives for benchmark performance in operational efficiency, financial planning/performance, business development, general and medical community interface, and strategic planning. Assures long-term Ministry success through overall excellence of outcomes in clinical quality, customer service, staff, and physician satisfaction, financial viability, and regulatory compliance within areas of responsibility. Manages assigned department(s) and functions across the area continuum of care to provide integrated services in a fiscally responsible manner through direction, support, and development of Managers/Supervisors and staff, and through collaboration with medical staff, other hospital directors, administrative staff, community groups and agencies. Embraces and articulates the mission, vision, values and goals of Providence Health, (may include Sonoma County) to create a culture of trust excellence and shared purpose. Directors with responsibilities across more than one entity, have a dotted line authority to CNO’S or designee within each entity and accountability to the Executive Director of Perioperative Services, South Division. ESSENTIAL FUNCTIONS + IMPROVING PERFORMANCE + Strengthen focus on excellence in a culture that measures quality and continuous improvement of performance to meet the needs and expectations of patients and community. Assures that organizational and department policies and procedures are current, appropriate, and followed consistently. Assures a safe and efficient work environment for employees. Assures quality improvement processes are effectively monitoring quality of services and lead to strategies for further improvement. Creates excellence in how customers are served, both internally and externally with staff. ◦ Works proactively to resolve complex problems in a timely manner. Assures the performance improvement process includes regular dialogue and feedback with employees about goals, responsibilities, expectations and performance. Models and encourages the spirit of service and excellence in the organization (e.g., internal and external customers, coordination and delivery of patient care that responds to patient and family needs, physical, physiological, spiritual and social needs (e.g., interdisciplinary QI activities, participation in committees and PI teams). Understands and helps others see the integration of the mission, vision and values to the strategic goals and operations. + COMMUNICATION + Demonstrates that communication is the primary key in relationships. Creates a culture that fosters open, honest and respectful exchange. Clearly communicates the strategic initiatives and direction of the St. Joseph Health System-Greater Sonoma County. Acts as a liaison by effectively involving medical staff, other departments or stakeholders. Assures availability of staff meetings to promote open, honest and timely communication and provide information and a mechanism for employee communication and input into decision making. Effectively communicates information to foster dialogue, shared decision making, collaboration, responsibility and accountability among all employees. Utilizes team building strategies to promote positive relationships and develop cohesive inter and intradepartmental work groups. Openly addresses difficult issues and supports difficult decisions. Expresses compassion at all times through the expression of truth, feeling and listening to individuals or groups. + STEWARDSHIP + Assumes responsibility and accountability for fiscal management of specific departments across all entities in collaboration with staff and physicians. Communicates with staff and colleagues on a consistent basis regarding key financial goals and performance. Formulates, presents, and defends annual budget (including personnel, supplies, resources, and space) based on assessments of departments’ resources, programs, and projected needs. Monitors budget, analyzes variances using data and documents justification and takes corrective action to adhere to budget. Analyzes trends, identifies opportunities and implements changes in systems or technology to improve efficiency, productivity, and decrease costs. Implements changes in systems, equipment or technology to increase efficiency, safety, productivity, and promote cost containment. Facilitates implementation of new technology, products, and supplies to provide safe effective services and maximize productivity. Selects, manages and evaluates outcomes for contract services. Performs responsibilities to provide quality, cost-effective services in the stewardship of area resources. + COMPETENCY + Develops a work environment that promotes mutual respect, participation, growth and effective use of employee talents. Develops, with staff input, appropriate standards of performance (required qualifications, job description, performance standards, and annual competencies). Holds self and staff accountable for excellence in performance Complies with and assures compliance for all components of STAR initiative. Assures timely assessment of employee performance. Assesses staff development needs and assures employees have needed skills by providing staff education programs for mandatory compliance and ongoing staff education. Creates an atmosphere of trust and growth by providing for reflection, dialogue and recognition of performance, both positive and where improvement is needed. ◦ Identifies and assures resolution of discrepancies between performance and standards through coaching, counseling, feedback, and use of the progressive disciplinary process. ◦ Provides and supports opportunities and resource materials to enhance professional and personal growth and development of employees. Assures a communication system exists to listen and respond to employees concerns, grievances and suggestions. + PLANNING + Initiates the strategic, operational, programmatic and other plans/policies to achieve the mission and area vision by providing efficient and effective services. Identifies changes in daily operations that promote mission, vision and strategic goals achievement. Seeks opportunities to shape the environment in support of the system’s mission, vision, values and goals. Helps others anticipate and understand change by providing relevant information and solicits input in an effective manner with people whom the change affects. Encourages ideas, suggestions and participation of others and involves others in planning, decision making and assessment processes. Seeks support, implements and evaluates with others changes in service design. Establishes and meets timelines established by project teams. Performs periodic follow-up to assure actual implementation of change and its effect on the organization. + Markets services to internal and external customers. Creates opportunities for partnership and integration with other departments and entities and community. Understands healthcare issues relevant to the area and the System. Identifies and fulfills own educational and developmental needs and keeps updated on advances related to responsibilities. Promotes professional image within the organization and in the community. + Age-Related Competencies: + Ensures that staff possesses the appropriate knowledge and skills necessary to provide care to the age of the patients served, including knowledge of the principles of growth and development and psychosocial characteristics and interventions for the population served on the unit. Ensures that staff is competent in assessing and interpreting age-appropriate data about the patients’ in order to provide the care needed. Ensures that staff possesses the appropriate communication skills for the patient population served. Ensures that staff demonstrates knowledge of age-specific community resources and continually updates staff appropriately. **QUALIFICATIONS** + Bachelor's Degree in Nursing + Master's Degree in Nursing, healthcare administration, business administration, or comparable field (Preferred) + California Registered Nurse License + Certified Nurse Operating Room, CNOR + 5 years of proven leadership in developing, managing, and operating high performing surgical services + Demonstrated excellence in achieving benchmark performance related to customer service and the staff work environment/culture necessary to achieve same + Proven change management skills including crafting of strategic direction, working with institutional infrastructure and processes, and effectively directing/managing tactical processes as applicable to all health care disciplines + Must be adaptable: dealing with the “minutiae” and diversity of daily operations and related problem solving, while retaining strategic focus and driving for long-term results + Knowledge of and demonstrated success in effectively and efficiently managing surgical and interventional operations, knowledge of reimbursement practices highly desired + Knowledge of local and regional health care environment/market helpful + Able to achieve goals in a working environment that uses multiple modalities of communication and computer applications + Must be expert with verbal and written communication. **About Providence** At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. **Requsition ID:** 323046 **Company:** Providence Jobs **Job Category:** Nursing-Patient Facing **Job Function:** Nursing **Job Schedule:** Full time **Job Shift:** Day **Career Track:** Leadership **Department:** 7820 NURSING ADMIN **Address:** CA Santa Rosa 1165 Montgomery Dr **Work Location:** Santa Rosa Memorial Hospital **Workplace Type:** On-site **Pay Range:** $101.91 - $164.04 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.