Work Status Details: Full Time | 80.00 Hours Every Two Weeks
Exempt from Overtime: Exempt
Shift Details: Monday through Friday 8 to 5pm
Department: Nutrition Services | Reports To: VP Support And Ancillary

The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

Summary:

The Nutrition/Environmental Services Director is responsible for all functions of the department; plans, directs, coordinates, evaluates, and requires a sound knowledge of the overall practice that promotes safety and well-being of all patients in the assigned department(s) on a twenty-four hour basis. Requires a sound knowledge of the Nutrition/Environmental Services Departments. The Nutrition/Environmental Services Director will have demonstrable skills in leadership, management, interpersonal relations, conflict resolution, and problem solving.

The functions of the Nutrition/Environmental Services Director include: financial management of the department including budget development and ongoing evaluation; management of human resources; responsibilities and duties as a member of a multi-disciplinary team; leadership as a mentor for staff members; strategic planning; day to day operations; procurement and maintenance of supplies and equipment, including purchasing capital equipment; contract maintenance; maintaining and developing hospital policies and procedures; identifying and implementing performance improvement initiatives and evaluation effectiveness; maintain departmental regulatory compliance; developing and maintaining the department charge master; developing and implementing a patient/customer focused staffing plan.

The Nutrition/Environmental Services Director participates in, or delegates appropriate participation in all performance improvement teams, medical staff committees and work teams.

The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.

Responsibilities:

Essential Job Duties and Responsibilities:

1.Determines qualifications of staff and assess and maintains competence. Identifies methods of assessing staff competence. Develops and maintains department orientation program, In-service education & continuing education of all persons in the department. Write competency statements and related behavioral criteria. Assist with or develops annual competency-based educational programs.

2.Tours hospital and properties periodically, covering each assigned area to observe cleaning crews at work to ensure that proper cleaning procedures are being used in order to satisfy the requirements for sanitation and safety.

3.Utilizes data to improve patient care/customer service that reflect FRHS organization's improvement priorities.

4.Monitors and evaluates customer satisfaction.

5. Coordinates with Nutrition Services Clinical Coordinator to direct, coordinate and control the medical nutrition therapy services in accordance with the established policies and    procedures of the governing body and in compliance with federal, state and local regulations.

6. Develops menus for cafeteria and patients.

7. Determine quality and quantity of food required to control food costs.

8. Reviews menus for cost and suitability to type of hospital and standardized recipes for menu requirements.

9. Plans and coordinates standards and procedures of food storage, preparation and service and department sanitation.

10. Plans, enforces and promotes policies and procedures for infections control and facility safety in accordance with regulatory guidelines.

11. Plan and implement food services system including department layout, patient and non-patient systems and equipment requirements.

12. Is accountable for catering activities.

13. Oversees the work-flow and personnel placement of the Laundry and Housekeeping staff along with the planning of schedules to ensure adequate service.

14. Investigation of new and improved cleaning instruments and methods

15. Oversees the instruction of personnel in proper use of equipment and cleaning methods to provide the most efficient and economical methods of maintaining the hospital.

16. Responsible for maintaining a departmental climate of openness, fairness, acceptance of criticism and discussion of ideas within the department.

17. Oversees the implementation of any and all quality control measures deemed necessary. Is accountable for patient satisfaction and HCAHPS scores.

18. Reviews records and reports covering number and kinds of regular and therapeutic diets prepared, costs of raw food and labor, inventory of equipment and supplies.

19.Actively endorsees and promotes performance improvement within all areas of responsibility and on an organization-wide basis. 

20. Implements and manages performance improvement activities within all service areas provided by the department.

21. Identifies and implements suggestions for improving services, working relationships and the work environment through appropriate channels.  

22. Consistently works in a cooperative and proactive manner with all other department directors/service line managers and departments to facilitate resolution of identified opportunities for process improvement. 

23.Proactively identifies areas for improvement within the department and organization wide.

Essential Management/Leadership Duties and Responsibilities:

1. Accomplishes department objectives by managing staff; planning and evaluating department activities.

 2. Organizes and oversees the staff by recruiting, selecting, orienting, and training employees. Coaches, counsels, and disciplines employees.

 3. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Conducts performance evaluations that are timely and constructive.

 4. Ensures a safe, secure, and legal work environment.

 5. Contributes to team effort by accomplishing related results as needed.

 6. Develops, coordinates, and enforces systems, policies, procedures, and productivity standards that will improve day-to-day operations.

 7. Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

 8. Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

 9. Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective financial actions.

 10. Develops personal growth opportunities.

 11. Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending improvements.

 12. Projects a positive image of the organization to employees, patients, customers, and the community.

 13. Using Hardwiring for Excellence tools and techniques; Leadership Evaluation Management (LEM); My Rounding. 

14. Accountable for keeping the Vice President (DON) informed of all critical issues and progress made in process improvement activities. 

15. Maintain an attendance at 85% of all Department Director Management Meetings, and at all committees and work teams as appropriate. 

Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other information:

Job Requirements:

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

Bachelor’s Degree required.

EDUCATION FIELD OF STUDY (If Applicable):

Healthcare preferred.

Business Management preferred.

Previous Experience Requirements:

EXPERIENCE: 

Previous management experience required.

Previous healthcare experience preferred

5 years of previous experience in field required.

Skills/Knowledge Requirements:

SKILLS (If Applicable):

 Language Skills – Ability to read, write, speak, and understand the English language required.

KNOWLEDGE (If Applicable):

Knowledge of regulatory agency standards related to the healthcare organization and unit specific regulations required.

Other Certifications/Requirements:

Current, valid driver’s license issued in the state of legal Residence required.

Operate FRHS owned vehicles required. 

Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.