Apply Job Type Full-time Description

THE ANNEX GROUP’S MISSION STATEMENT:

To create a positive impact with the people who live, work and are involved in our communities.

FLSA CLASSIFICATION: Exempt

REPORTS TO:  VP of Property Management

POSITION OVERVIEW:

The Director of Affordable Housing Operations is responsible for oversight and successful management operations by leading and engaging property management team members. This role is instrumental in monitoring, analyzing, and reporting on the performance of the Company’s portfolio while supporting our mission. 

ESSENTIAL DUTIES:

Include but are not necessarily limited to the following:

Training and Development:

· Create and facilitate training classes throughout property management.

· Develop and execute policies and procedures related to property operations.

· Facilitating growth and development of property management team members through leadership and a commitment to excellence.

Property Operations:

· Provide excellent customer experiences for our prospects, residents, vendors, community partners, investors, and owners.

· Provide Yardi support that includes but not limited to, new property set up, create efficiencies with various platforms, troubleshooting issues with Yardi support team and training of affordable and conventional software products. 

· Participate in weekly property team meetings to review performance objectives and goals.

· Oversee action plans for underperforming assets.

· Conduct regular site visits as expected to achieve successful community performance

· Support other business departments (e.g., accounting, finance, construction, development) as needed. 

Financial Performance:

· Lead and manage the preparation, execution, and approval of property operating budgets.

· Work with property teams to ensure property expenditures remain within budget guidelines and variance reporting is completed.

· Review historical financials, operating data, in-place contracts, and market conditions to maximize revenue and minimize expenses to meet or exceed budget expectations.

· Conduct financial analysis monthly, report internally to ownership and externally, as needed, to lenders, investors, and state finance agencies.

Compliance:

· Oversee all compliance requirements from affordable funding sources (e.g., LIHTC, HOME, etc.) within assigned portfolio.

· Establish relationship with state finance agencies and investors by providing timely feedback regarding compliance and operational functions.

· Ensures adherence with company policies and procedures and ensures compliance with federal, state, and local laws.

· Always adhere to Fair Housing requirements and regulations.

Development Support:

· Serve as a team member in the various processes of acquisitions and new construction, provide assistance, and feedback on the marketability and management of assets.

Requirements

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

5 year of property management experience required.5 years of affordable housing experience (LIHTC program) required.Training experience required. Yardi experience recommended but not required.Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ livesA natural leader and team player, with a cultural fit and a style to operate effectively within a fast-paced company environmentStrong relationship development and interpersonal skills with an ability to appropriately influence and inspire others, successfully manage conflict, and interact effectively with all internal and external stakeholdersBe a proficient communicator and listenerAbility to understand and analyze financial reportsAbility to understand architectural, civil and construction plan drawingsAbility to work independently and successfully execute multiple assignmentsAbility to work on multiple projects simultaneously with frequent interruptionsMust have a valid U.S. driver’s license

TECHNICAL/COMPUTER SKILLS:

Working knowledge of Yardi and MS Office software programs necessaryAbility and willingness to effectively use other job-related technology tools

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent walking, standing, sitting within the work areaFrequent travel (driving, flying) to and from locations for business-related purposesMust be willing to travel as required

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is that of a fast-paced office with minimal to high noise levelsThis position requires working independently as well as part of a teamThis position requires verbal and face-to-face contact with others dailyFrequent use of a computer is necessaryThis position requires the use of all general office equipmentThe position requires client information be maintained appropriately confidential

EDUCATION:

Bachelor’s degree from an accredited institution with a concentration in business, finance, accounting and/or real estateA minimum of three to five years of relevant property management or real estate asset management experience

TRAINING REQUIREMENTS:

· Attend fair housing training

· Attend other company required training