Bluffton, SC, USA
7 days ago
Director of Banquets | Montage Palmetto Bluff
Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

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At Montage, It’s All Because of YOU!  

  

Director of Banquets  

 

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.  

  

Your Leadership   

Oversee the daily operation of the Banquet department, including recruiting, hire, train, scheduling, staffing, and supervision of all Banquet associates

Act as a liaison for the resort and serving as the point of contact for guests during their event  

Develop and maintain all policies, training manuals, procedures, and quality standards within the department  

Managing, in conjunction with the Director of Stewarding, the inventory, control and breakage/loss reduction of china, glass, and silver as it relates to function and banquet services 

Provide daily support and guidance to Banquet associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest 

Work with all other departments to execute guest events and meetings 

Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas throughout the resort. 

Ensure the department abides by all safety and sanitation policies  

Create and maintain staffing schedules, ensuring appropriate coverage for events and functions 

Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance 

Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality 

Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards 

Conduct regular inspections of banquet facilities, equipment, and amenities to ensure cleanliness, safety, and functionality 

Work collaboratively with the Meetings & Events and Culinary teams to ensure flawless execution of events  

Perform additional duties as assigned that may be outside the scope of duties, based on business needs    

 

About You   

You are passionate about banquet operations  

You are exceptional in leading a team  

You have the ability to work independently or as part of a team 

You have the ability to prioritize and organize work assignments, multi-task 

You are passionate about providing exceptional service and creating memorable moments  

You are open to learning, developing, and growing both yourself, personally, and helping others do the same  

You are trustworthy and have integrity  

 

Must Haves   

Prior Director of Banquets or Banquet Manager experience

Excellent verbal and written communication skills  

Knowledge of budgeting and forecasting, a plus 

Proven success in customer service and guest recovery 

Ability to supervise subordinate associates, including, but not limited to, assignment duties, motivating and mentoring, as well as evaluating service and taking disciplinary action when necessary 

Ability to handle multiple priorities in a results-oriented environment, continuing to deliver quality service and consistently meet deadlines 

Microsoft Office products; Word, Excel, PowerPoint, and Outlook  

Embrace Technology – continually learn, adapt and master to new operating system  

Knowledge of food and alcoholic beverages  

Ability to work a flexible schedule including weekends and holidays  

Luxury hotel experience, a plus

 

You will Enjoy   

DTO (Discretionary Time Off)  

Healthcare benefits  

Health Savings Account and Flexible Spending Accounts  

401 [k] retirement plan with company matching, fully vested, and loan option  

Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees  

Fertility & Family Forming Assistance  

Parental leave pay differential  

Pet Insurance  

Hotel discounts  

Free meals   

Fitness & wellness discounts  

LinkedIn Learning membership  

Hearts of (insert brand)/Hearts of Pendry community engagement  

Associate’s events throughout the year  

 

Physical Requirements   

Grasping, holding, sitting, walking, repetitive motions, bending over  

Ability to stand and exercise mobility for extended periods of time during your scheduled shift  

Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift  

Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis  

  

At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.  

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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