Director of Behavioral Health Residential & Crisis Services + Department: Behavioral Health Admin - CTP_10_322 + Entity: Peoria Service Area + Job Category: Logistics + Employment Type: Full - Time + Job ID: 38501 + Experience Required: 3 - 5 Years + Education Required: Masters Degree + Shift: Day + Location: Peoria, IL + Usual Schedule: M-F; 8-5 + On Call Requirements: As needed + Work Location: Trillium - Fayette + Secondary Job Category: Social Services + Weekend Requirements: N/A + Holiday Requirements: N/A Email a Friend Save Save Apply Now Position Summary: THe Director leads, directs, integrates and coordinates all Behavioral Health Residential and Crisis related services. Assists in ensuring the clinical practices and patient care are consistently high in regard to levels of clinical and professional services provided. This position has direct responsibility for the Supervisors, Managers, and Staff providing services at the Residential Reentry Center, Supported Residential Program, Supervised Residential Independent Living Programs, Community Crisis Center, Living Room, Mobile Crisis Response, Brighter Days Ahead, and the Co-Responder Program. Qualifications: EDUCATIONAL REQUIREMENTS + Master's Degree in Social Work, Psychology, Counseling or related field or + Master's Degree in with 2 or more years of leadership experience in a social service or behavioral health organization CERTIFICATION & LICENSURE REQUIREMENTS + Basic Life Support (BLS) (AHA) within 30 days. EXPERIENCE REQUIREMENTS + 3-5 years of experience in Behavioral Health SKILLS AND KNOWLEDGE + Effective communication and engagement of leadership, staff, colleagues, providers + Effective planning skills in relation to Clinical, Operational, Service and Financial Excellence + Effective skills in directing staff, colleagues and providers + Effective skills in measuring, reporting, monitoring and improving performance of operations, staff, and providers + Effective in identifying, surfacing and resolving conflict within the organization + Leadership and management of continuous process and outcome improvement in financial, operations, clinical and service performance + Writes, reads, comprehends and speaks fluent English. + Basic computer knowledge using word processing, spreadsheet, email, and web browser. + Multicultural sensitivity + Critical thinking skills using independent judgment in making decisions. + Advanced reading, writing and oral skills + Ability to utilize PC including, basic elements of Windows environment, keyboarding, work with mouse + Perform basic computer tasks Essential Functions: + Collaboration with a strong clinical management team, facilitates Behavioral Health outpatient services strategic planning. + Analyzes industry trends in the development of divisional operational needs. + Leads Behavioral Health outpatient program planning, implementation and evaluation efforts at a strategic and tactical level. + Communicates the vision of potential service line activities, leads change to manage risk and ensures changes take hold. + Responsible for leading strategic and business planning initiatives. + Keeps abreast of literature, network and colleagues, and attends meetings to remain current with technological advances + Identify potential operations for new services. + Develops strategy for contract negotiations. + Clinical/Service Excellence + Works with leaders and staff to adopt and incorporate quality initiatives and manage the growth of the programs. + Responsible for the development of and to monitor the service outcome data, e.g. clinical outcomes, service and cost. + Analyzes results and troubleshoots problem areas to mitigate program risks. + Ensures compliance with all applicable laws and regulations affecting patient care services. + Supports integration of patient care standards and practice with clinical programs + Works collaboratively with leadership, physicians and other disciplines. + Fiscal and Budgeting + Collaboration with other leaders to achieve financial objectives/goals. + Responsible for formulating budgets. + Understands financial analysis, pro forma development, capital planning/acquisition and economic considerations. + Collaborative Relationship Building + Development of positive professional relationships with leaders and peers. + Responsible for the management of all human resources in a cost effective yet supportive manner. + Coaches, mentors, motivates and supervises program management and staff members + Influences them to take positive action and accountability for their assigned work. + Effectively leads direct report and/or teams; acts as facilitator of teamwork and decision-making in virtual and in-person settings. + Develops positive cooperative working relationships with the medical staff to ensure a high level of physician satisfaction with services. + Community partnerships + Works to continue their professional development to stay up to date on best practices. + Continuously identify areas for improvement to provide better patient care and staff support. + Promotes process improvement through the development, refinement and use of quality measures and program evaluation methods. + Works in conjunction with the Trillium Place Senior Leadership team to ensure the highest level of care for patients. + Ability to access, analyze, and interpret data. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com. Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.