Job Posting Title:

Director of Business Services

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Hiring Department:

Resource Management

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

Responsibilities:

Operations Management

Direct the Provost’s Office finance-related business services to provide timely, professional services to clients. Current service areas include business processing (procurement, business contracts, payments, cash management), external scholarship processing and designated loan program reconciliations, and designated administrative tasks.Ensure compliance with an array of policies and procedures (federal, state, university, unit, etc.). Maintain and monitor internal controls.Monitor work ensuring service levels are met, requests are handled appropriately and escalated properly.Troubleshoot issues and effectively collaborate with to clients, leadership, and central administration.Serve as the primary point of contact for designated central offices.

Personnel Management

Effectively manage personnel including recruitment, selection, and performance management.Monitor workflow and balance workloads ensuring adequate coverage is maintained.Assess staff training needs and encourage professional development.Establish team goals and timelines, and track milestones.

Financial Oversight

Review, audit, and approve designated contracts, payment vouchers, and other electronic documents.Oversee external scholarship compliance, processing, and reconciliations ensuring funds are appropriately expended and reviewed.Assist with budget monitoring and process transaction corrections or other electronic documents as required.

Policy and Procedure Expertise

Maintain an expert level of knowledge of university and unit policies and procedures including Certified Texas Contract Manager (CTCM) certification.Propose, update and communicate policies and procedures.Serve as DocuSign Unit Contact (DUC) and maintain documentation of policies and processes.Participate in the development and execution of effective training programs

Continuous Improvement

Engage in the continuous improvement of processes, procedures, and systems.Manage projects from initiation to closure employing effective project management techniques.Participate on university committees and projects, as assigned.

Additional Duties

Serve as back up to team members and EVPP Business Affairs colleagues as needed. Develop robust understanding of financial operations of the office.Prepare scheduled and ad hoc reports as requested.Other related functions as assigned.

Required Qualifications

Bachelor's degree and eight years of progressively responsible experience with accounting, budgetary management, and complex administrative functions.Experience managing personnel and leading a team.Demonstrated excellent interpersonal and written and oral communication skills.Ability to work independently with little supervision and as part of a team.Detail oriented.Strong analytical skills, proficiency with Excel, and ability to quickly learn new systems/software.Exceptional customer service skills.Experience interpreting and implementing policies and procedures.

Relevant education and experience may be substituted as appropriate.

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Preferred Qualifications

More than the required education and experience.Advanced knowledge of UT Austin policies, procedures, and systems (Commitments, Workday, Cognos, etc.).Experience with ticketing tools (e.g., JIRA, ServiceNow) and SmartSheets.Previous experience working in a Dean or Vice President’s Office.Experience with student scholarships, Pell and Direct Loan programs, or financial aid.Demonstrated maturity, creativity, and change-management skills coupled with a commitment to personal and professional growth through ongoing educational activities.Demonstrated commitment and ability to effectively mentor staff.Demonstrated ability to exercise sound judgment, tact, and discretion with handling sensitive and confidential information.Ability to operate creatively, collegially, and effectively in a complex academic and business environment across all levels.Able to handle significant stress and a heavy workload during peak periods.

Salary Range

$110,000 + depending on qualifications

Working Conditions

Standard office conditionsRepetitive use of keyboardThis position is located on-site in Austin, Texas.Work hours are between 7 am and 6 pm as scheduled with supervisorOvertime and weekend hours may be required during peak periods

Required Materials:

Resume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.