Director of Catering & Events
Crescent Hotels and Resorts
Key Responsibilities:
Sales & Revenue Generation
Drive catering and event revenue by developing and executing sales strategies. Identify and pursue new business opportunities, including corporate meetings, weddings, social events, and large-scale banquets. Develop relationships with corporate clients, wedding planners, and local businesses to generate repeat and referral business. Work closely with the hotel’s sales and marketing teams to align group bookings with catering needs.Event Planning & Execution
Oversee the planning and execution of all events, ensuring they align with client expectations and brand standards. Collaborate with clients to customize menus, layouts, and event details. Conduct pre-event meetings to finalize details and post-event reviews for feedback and improvement. Ensure seamless communication between catering, banquet, and culinary teams.Operations & Team Management
Lead and manage the catering and events team, including event managers, banquet captains, and service staff. Oversee event set-up, service, and breakdown, ensuring flawless execution. Work closely with the culinary team to maintain high food quality and presentation standards. Ensure compliance with health and safety regulations, licensing, and brand standards.Budgeting & Financial Management
Develop and manage catering and event department budgets, forecasting revenue and expenses. Monitor food and labor costs to maintain profitability. Negotiate contracts with vendors and suppliers to optimize costs.Client & Guest Relations
Maintain strong relationships with repeat clients and high-profile accounts. Handle client concerns, special requests, and last-minute changes with professionalism. Ensure post-event follow-ups to gather feedback and encourage future business.Collaboration & Strategy
Work closely with the hotel’s General Manager, Director of Sales & Marketing, and Food & Beverage leadership to drive revenue and optimize event space utilization. Stay updated on industry trends and competitor offerings to keep the hotel competitive. Implement creative strategies to enhance guest experiences and attract new business.Key Skills Required:
Strong sales and negotiation skills Excellent leadership and team management Detail-oriented event planning abilities High-level customer service and problem-solving skills Budgeting and financial acumen Ability to handle multiple events simultaneouslyCompensation: 90k to 100k
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