Job Description DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including: - Recruiting, hiring, and training City employees. - Managing 55 public buildings. - Acquiring, selling, and leasing City property. - Purchasing over $1 billion in goods and services for City agencies. - Overseeing the greenest municipal vehicle fleet in the country. - Leading the City's efforts to reduce carbon emissions from government operations. When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do. NYCAPS Central (NCC) is a human resources service center that oversees the expansion and maintenance of NYCAPS (New York City Automated Personnel System), a centralized automated personnel system for human resources professionals, managers, and employees to access and manage personnel and benefits information. NCC oversees the implementation of civil service and human resources-related transactions for over 300,000 employees citywide; supports approximately 96,000 NYC employees with their health benefits needs; and manages Employee Self-Service (ESS), an online tool that provides NYC employees with easy access to human resources, payroll, tax, City job applications and benefits information. The Change Management unit is responsible for the development and maintenance of change management initiatives and training programs for all NYCAPS users as well as the testing and documenting of new functionality implemented in NYCAPS. To support the continued development and enhancement of the NYCAPS Project and application, NYCAPS Central is seeking a Change Management Director. The position involves working closely with agency and NYCAPS Central subject matter experts and Change Agents to understand and implement changes to current operating procedures, analyze existing agency personnel operations and organizational structures, and development in NYCAPS Team Training Solutions. The Change Management Director will be expected to perform, but not be limited to, the following duties and responsibilities: - Design and implement change management programs to support HR system changes for all NYCAPS users. - Identify the need, design, implement and manage training courses on NYCAPS functionality and related business processes and procedures, including those associated with system implementations, new releases and procedural changes including eHire, ePerformance and all other future NYCAPS enhancements/releases. - Supervise the development and maintenance of instructional materials. - Evaluate short and long-term effectiveness of training programs and tools. Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for Job ID # 615931. No phone calls, faxes or personal inquiries permitted. Only those candidates under consideration will be contacted. Qualifications Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.