Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. **Position Summary** The Director of Claims is responsible for managing all claims lines within Risk Management including the relationship with CVS' third party administrator. This includes liability claims (premises, auto, product), workers' compensation claims, and pharmacy & professional liability claims throughout the United States. Managers of each claims line will report to the Claims Director, who must exhibit strong leadership skills with the claims teams and third party administrator, develop strong claims practices and guidelines to ensure appropriate adjudication of claims, and stay engaged in key claims to mitigate risk to the company. The Claims Director will be engaged with leaders through CVS to support our claims practices and drive visibility on claims trends to each line of business. **Required Qualifications** + 10+ years experience managing or handling claims. + 3+ years managing direct reports. + Experience working with, managing or for a third party administrator. **Preferred Qualifications** + Experience handling or managing workers' compensation and oversight of outside legal panel counsel handling litigated workers' compensation claims. + Experience handling or managing premises claims. + Experience handling or managing professional liability and medical malpractice claims. + Understanding of workers' compensation rules and regulations throughout the United States (experience in California, New York and Florida strongly desired). + An understanding of claims data and how to use data to adjust claims and manage trends. **Education** + Bachelor degree OR equivalent experience. **Pay Range** The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits) We anticipate the application window for this opening will close on: 02/11/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.