University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Director of Cloud, HPC, and Web Services (Hybrid Eligble) Job Profile Title Information Technology Technical Director Job Description Summary The Director of Cloud, HPC, and Web Services at Penn Arts and Sciences has a strong technical background and demonstrated experience leading IT teams in managing, innovating, and implementing technical services and solutions, preferably in a higher education environment. This role provides strategic direction and functional leadership for three critical infrastructure services for Penn’s School of Arts and Sciences: cloud Linux services (primarily AWS) supporting research, teaching, and administrative applications; on-premises Linux high performance computing (HPC) supporting cutting-edge research; and cloud-based Web Services supporting over 100 School websites. The position is hybrid elgibile, with 2-3 days per week required on campus or in our data center. Job Description The University of Pennsylvania School of Arts and Sciences (SAS) forms the foundation of the scholarly excellence that has established Penn as one of the world's leading research universities. We teach students across all 12 Penn schools, and our academic departments span the reach from anthropology and biology to sociology and South Asian studies. Responsibilities: The Linux Infrastructure Services group (LIS) is composed of a C loud team , an HPC team , and a Web team which provide services to the School of Arts and Science s , led by 2 S ystems A rchitects and a Sr. Web I T Project Leader . The Cloud team manages services that include standalone and proxy web services, custom application servers, and database servers, built in AWS or in Penn-based cloud services. This team also provides Linux desktop services in collaboration with the first-tier SAS Computing support team. The HPC team manages research computing clusters, including the GPC2, SAS’s central cluster, which provides access to HPC methods for all researchers across the S chool and in addition incorporates grant-funded nodes for particular PI’s and research groups using the “condo model” of HPC architecture and support. Th e HPC team additionally support s several other free-standing clusters for a total of over 150 compute nodes providing critical research support in Physics, Earth and Environmental Science, Psychology, and many other disciplines. The Web team includes a Senior IT Project leader and two web developers who m anage creation, migration, and maintenance of SAS departmen ta l , center, and program websites , project management for externally-developed websites, and consult and provide training for other faculty project websites on our self-service web platform. The web team works collaboratively with SAS Advancement to ensure that SAS’ web presence serves all internal and external constituents . The Director of Cloud, HPC and Web Infrastructure manages our on-campus data centers and our relationship with data-center providers ISC (internal to Penn) and TierPoint. They negotiate purchase of clusters routinely exceeding $ 40 0,000 per cluster. They act as SAS lead in relationships with hardware, software, and cloud vendors including Dell, Silicon Mechanics, AWS, Pan theon, and others . They work to ensure that all web projects, internal and external, run on-time and on-budget and deliver high impact websites . They manage a multi-million-dollar budget associated with these services . The Director of Cloud, HPC, and Web infrastructure works directly with senior faculty, chairs, and directors in the School of Arts and Sciences in a collaborative manner to understand research and other needs in the school. They have experience in developing technology solutions to meet customer needs and improve services , and an excellent track record in maintaining and modernizing systems under their direction. The person in this role serves on the SAS Computing senior staff team and builds collaborative relationships throughout the Computing organization and the School of Arts and Sciences to advance its mission and strategic plan. Qualifications: Required: + Bachelor’s degree and 5-7 years of experience working in an IT organization, or equivalent combination of education and experience. + Experience working in a higher education IT environment + A strong technical background with successful experience managing critical infrastructure and implementing new systems or services in response to changing needs and technology. Ability to lead evaluation and assessment of new technology and contribute to strategic decisions about future services. + Demonstrated experience both leading technical teams and collaborating with other teams in a large, decentralized organization. + Ability to work in a fast-paced, complex, and demanding environment and manage competing priorities. + Ability to build strong, positive, and collaborative relationships with many constituents, including technical colleagues, stakeholders, faculty, and vendors. + Experience working with cloud services, especially AWS; knowledge of Pantheon a plus + Knowledge of Information Security best practices in Linux systems administration and AWS + Ability to work occasional weekend and/or evening hours based on business needs Preferred: + Experience in Linux systems administration, especially application and web servers and/or HPC systems. Job Location - City, State Philadelphia, Pennsylvania Department / School School of Arts and Sciences Pay Range $90,860.00 - $160,000.00 Annual Rate Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and the pay range assigned to the job profile. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics) , citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law . Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits + Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. + Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. + Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. + Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be. + Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. + Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. + Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. + University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free. + Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. + Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. + Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. + Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. ​ To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay The University of Pennsylvania’s special character is reflected in the wide variety of backgrounds, experiences, and perspectives of the Penn community. We seek talented faculty and staff who will constitute a vibrant community and help create an educational and working environment that best supports the University’s commitment to excellence in teaching, research, and scholarship. The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status, or any class protected under applicable federal, state or local law.