**Director of Community Engagement** **Washington, DC** **Type:** Permanent **Category:** Program/Project Management **Industry:** Life Sciences **Reference ID:** JN -032025-101205 **Date Posted:** 03/12/2025 **Shortcut:** http://careers.eliassen.com/wC56f1 + Description + Recommended Jobs **Description:** *Hybrid role in Washington, D.C.* The Director of Growth and Community will be responsible for developing and implementing strategies that drive member acquisition, engagement, retention, and revenue growth while building and nurturing a vibrant community around the brand. This role requires a data-driven leader who can blend creativity with strategic thinking to identify growth opportunities, optimize campaigns, and build scalable systems that accelerate business performance while fostering meaningful relationships with members, stakeholders, and volunteers. _This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a w2 basis._ Rate: $150k - $175k / yr. w2 **Responsibilities:** + Develop and execute a comprehensive growth and community-building strategy aligned with company objectives. + Lead cross-functional initiatives to optimize marketing funnels, improve conversion rates, and increase lifetime value. + Identify and prioritize new member acquisition channels, leveraging organic and paid strategies. + Design and implement retention strategies that improve member engagement and reduce churn. + Develop upgrade strategies that drive customer expansion through upselling, cross-selling, and benefit adoption. + Foster an active and engaged community by implementing programs, initiatives, and events that encourage participation. + Establish and manage community engagement platforms such as volunteer forums, social media groups, and other digital channels. + Develop and implement community-building initiatives to foster engagement, strengthen brand loyalty, and build advocacy. + Work with content teams to create compelling content to educate, inspire, and engage the community. + Develop systems to gather community feedback and insights to inform product development, marketing campaigns, and business strategies. + Collaborate with product, marketing, and sales teams to align growth strategies with product enhancements and campaigns. + Work closely with product management teams to identify opportunities for product improvements, feature development, and user experience enhancements that align with growth and community goals. + Provide insights to the product team based on community feedback, data analysis, and market research to inform roadmap decisions. + Manage and analyze data from multiple sources to uncover insights and inform strategic decisions. + Design and oversee A/B testing, user segmentation, and performance optimization initiatives. + Establish KPIs to measure growth and community performance and deliver actionable insights to key stakeholders. + Develop and manage the growth and community budget, ensuring optimal allocation of resources. + Identify strategic partnerships and collaborate with third-party platforms to enhance growth and community opportunities. + Mentor and manage a team to execute strategies effectively. **Experience Requirements:** + Proven experience in a growth-focused leadership role with expertise in community management. + Experience in a non-profit highly desired. + Strong analytical skills with expertise in data analysis, market research, and performance metrics. + Experience in performance marketing, SEO, SEM, CRM strategies, and data analytics tools. + Expertise in Adobe Target for A/B testing, personalization, and optimization. + Experience with SAS tools for data analysis, modeling, and insights generation. + Proven expertise in community-building strategies to boost engagement and retention. + Exceptional communication skills with the ability to inspire and influence cross-functional teams. + Strong project management skills with a results-driven mindset. + Familiarity with growth hacking techniques and rapid experimentation frameworks. **Education Requirements:** + Bachelor's degree in Marketing, Communications, Business, or a related field (Master’s degree preferred). _Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._ _W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._ _Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com._ _About Eliassen Group:_ _Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._ _Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._ _Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_