Director of Content Marketing

Location: Belmont preferred
Department: Brand Marketing

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

We are seeking a strategic and experienced Director of Content Marketing to join our brand & content team. The primary focus of this role will be leading our global content strategy, managing a team of content creators, and driving measurable business results through innovative content initiatives. This leader will oversee our entire content ecosystem, align content with business objectives, and build effective relationships with executive stakeholders across the organization.

Key Responsibilities:

Content Strategy Leadership:

Develop and execute a comprehensive content marketing strategy aligned with company vision and business objectives.

Establish content governance frameworks, editorial guidelines, and quality standards across all content initiatives.

Identify emerging content trends and opportunities to position RingCentral as a thought leader in the industry.

Drive content innovation to differentiate the brand in a competitive marketplace.

Team Management & Development:

Lead, mentor, and develop a team of content marketing managers, writers, and specialists.

Build and manage relationships with external content agencies and freelancers to scale content production.

Establish clear performance expectations and career development paths for team members.

Foster a creative, collaborative, and high-performing content culture.

Cross-Functional Leadership:

Partner with C-suite and executive stakeholders to ensure content initiatives support strategic business priorities.

Collaborate with product marketing, demand generation, sales enablement, and customer success to create integrated content experiences.

Work closely with PR and communications teams to align messaging and maximize content impact.

Budget & Resource Management:

Develop and manage the annual content marketing budget.

Allocate resources effectively across different content initiatives based on strategic priorities and ROI potential.

Implement efficient content production processes and workflows to maximize team productivity.

Performance Measurement & Optimization:

Establish comprehensive KPIs and reporting frameworks to measure content effectiveness.

Lead data-driven content optimization initiatives to continuously improve performance.

Present content performance insights to executive leadership with clear recommendations.

Implement content attribution models to demonstrate marketing contribution to pipeline and revenue.

Qualifications:

Bachelor's degree in Marketing, Communications, Journalism, or related field; MBA preferred.

8+ years of progressive content marketing experience, with at least 3-5 years in a leadership role.

Extensive experience developing and executing content strategies for enterprise B2B SaaS companies.

Proven track record of building and leading high-performing content teams.

Strong executive presence with experience presenting to and influencing C-level stakeholders.

Deep understanding of B2B buyer journeys and how content influences purchasing decisions.

Strategic mindset with the ability to connect content initiatives to business outcomes.

Experience managing substantial content marketing budgets ($1M+).

Excellent people management skills with a focus on talent development.

Strong analytical capabilities and experience with content attribution models.

Experience implementing content technology stacks and marketing automation systems.

Knowledge of SEO, demand generation, sales enablement, and ABM best practices.

Outstanding written and verbal communication skills.

What we offer:  

Comprehensive medical, dental, vision, disability, life insurance

Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

401K match and ESPP

Paid time off and paid sick leave

Paid parental and pregnancy leave 

Family-forming benefits (IVF, Preservation, Adoption etc.)

Emergency backup care (Child/Adult/Pets)

Employee Assistance Program (EAP) with counseling sessions available 24/7

Free legal services that provide legal advice, document creation and estate planning

Employee bonus referral program

Student loan refinancing assistance

Employee perks and discounts program

RingCentral’s Marketing team uses data, strategy and creativity to share our story with the world—and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it.  As part of the global leader in the Unified Communications space, you’ll be supported with the resources to produce work that not only moves the needle, but moves markets.  

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $151,200 and $234,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.