Job ID: MM247860829 Location: Omaha, NE Category: Executive Employment Type: Permanent Apply now Back to Search Thank you for applying. Someone will be contacting you shortly.   Uploading Data... Creating Application... Finishing up... Apply Now

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An error has occurred. Please close this dialog and try again. Please complete the entire form below to apply. First Name* Last Name* Email* Phone (US Phone Numbers Only)* City* State of Residence* Select a state... Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Resume Required* (Word, PDF, RTF, TXT) Please complete the entire form below to apply. Apply now   * Required field. Director of Customer Service needed for a growing Midwest based manufacturing company with eight facilities across seven US states. Come join a private family-owned organization dedicated to the future – supporting customer needs focused on the planet through sustainability and innovation.
Apply today to take advantage of this unique and exciting opportunity! WHAT IS GREAT ABOUT THIS OPPORTUNITY?Brand new role to take the Customer Service function to the next levelWork closely with Sales, Plant Operations, Leadership and Customers to drive customer satisfaction and brand loyaltyReporting to the VP of Sales and Marketing, lead a team of 4 direct & 10+ indirectCompensation – Base salary $165,000 + Bonus; commensurate with experienceDO YOU ALIGN WITH THESE KEY QUALIFICATIONS?10 years of Customer Service, Sales Operations experience including VMI (Vendor Managed Inventory) and more5+ years of manufacturing leadership in Customer Service or Supply Chain  Natural leadership skills to develop, coach and grow a customer service teamMentorship skills required to lead others AND to be led and coached by LeadershipExceptional communication and cross collaboration – critical skill; consensus builderProblem solving and analytical skills – data driven WHAT WILL YOU DO AS THE DIRECTOR OF CUSTOMER SERVICE?Oversee, plan, organize, and execute the customer service strategy & operationsTeam Leadership – hire, train and develop the TeamPolicy development – establish policies and procedures to drive customer satisfactionPerformance monitoring – develop and drive the use KPI’s for efficiency and effectiveness of the customer service functionCustomer advocacy & customer focus– act as the voice of the customer to ensure customer needs are addressedCross departmental collaboration to drive a unified customer experience WHAT WILL YOU RECEIVE?
   Gain access to The Reserves Network Team:  Partnership with experienced recruiters that will advise you on all aspects of your job search and career aspirationsDirect access to key Leadership. Your information will reach the decision-makers for this opportunity and many more like thisLong-term career partner who will provide you with market intelligence and guidanceClient Benefits: Industry competitive salary based on your experience/qualificationsHealth, Vision, and Dental Insurance401(k) planPTO& Much more! DO YOU WANT TO KNOW MORE?If you have a background that lines up well with the Director of Customer Service description and are interested in learning more about this opportunity, apply below NOW!   Studies have shown that people are less likely to apply to jobs unless they meet every qualification. At The Reserves Network we strive to provide the best experience and opportunities for everyone, so if you are excited about this role but your experience does not align perfectly with every qualification listed, we still encourage you to apply. You may be the right candidate for this or other available roles we have. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.  Apply now View All Jobs Similar JobsCommunity Mortgage Lender- CO Broomfield, CO Job Title: Community Mortgage Loan Officer Location: Longmont and Broomfield, CO WHAT IS GREAT ABOUT THIS OPPORTUNITY? - You will help customers achieve homeownership, refinance, save on interest rates, and access home equity for debt consolidation or home improvements. - Good salary plus... Apply Now Controller – Iowa – Agriculture Clarion, IA Controller, Iowa Region, reporting to the Corporate Controller. New role open due to promotion and growth. Come join this growing and exciting private and family-owned company in the agricultural / food industry. Assume the Controller and Accounting functions for multiple companies! Apply today... Apply Now Sr. Talent Acquisition – Iowa Des Moines, IA Sr Talent Acquisition, West Region, reporting to the Director of Talent Acquisition. Newly created position due to growth. Come join this growing and exciting private and family-owned company in the food industry. Assume Talent Acquisition for multiple locations! Apply today to take advantage of... Apply Now Chief Operating Officer – COO – Mfg & Construction $200,000.00 - $250,000.00/yearly Boerne, TX Chief Operating Officer (COO), reporting to the Chief Executive Officer (CEO). Newly created position due to growth. Come join this growing and exciting private family-owned company in a growing industry. Apply today to take advantage of this unique and exciting opportunity! WHAT IS GREAT ABOUT... Apply Now Sr. Talent Acquisition – West North Salt Lake City, UT Sr Talent Acquisition, West Region, reporting to the Director of Talent Acquisition. Newly created position due to growth. Come join this growing and exciting private and family-owned company in the food industry. Assume Talent Acquisition for multiple locations! Apply today to take advantage of... Apply Now